SKILLS:

Expertise: Sales, Marketing, Team Development, Strategy

Industries: Healthcare/Medical Devices, Telecommunications, Software, and Consulting

Attributes: Bold, Creative, Fearless, Versatile, Resilient, Relentless

Skills: Coaching, Critical Thinking, Problem Solving, Revenue Acceleration, Humor

PROFESSIONAL EXPERIENCE:

Confidential, Somerset, NJ

Director Sales

Responsibilities:

• Responsible for revenue generation; hiring, developing, and leading domestic sales team; managing sales and customer satisfaction; achieving quarterly revenue quotas for US - based medical device manufacturing company; negotiating pricing and finance agreements; developing new channels for distribution of medical lasers (capital equipment) in multiple medical specialties
• Plastic Surgeons, Dermatologists, GP’s and Podiatrists; marketing effectiveness, including industry shows, conferences, and marketing collateral; creating new revenue models for existing product line and go-to-market plans for new products
• Confidential Medical national sales distribution channel leader; providing training and deal closing skills to sales teams through presentations, webinars and product demonstrations

Confidential, Piscataway, NJ

Global Account Sales Manager

Responsibilities:

• Responsible for hunting for new clients in global and domestic enterprise accounts $24 million revenue and client satisfaction - IT, network, professional, unified communications, and cloud/SaaS.
• Developed and maintained executive relationships; provided leading technology solutions and customized offers.
• Worked with channel partners CISCO, Juniper, and Polycom to deliver optimal solutions.
• Led Global Network Service Team RFP response valued Confidential $50 million - all new business opportunity
• Closed 2 Hosted IP Centrex Solutions serving 500 clients; valued Confidential $2 million
• Closed first joint Confidential Wireless and Business kiosk solution - new offering valued Confidential $3 million
• Increased sales opportunities by building new executive relationships ($5 million)

Confidential, Whippany, NJ

Senior Sales Account Manager

Responsibilities:

• Responsible for Leap Wireless/Cricket Communications, $30 million in professional, maintenance, and managed services revenue and client satisfaction.
• Developed and maintained executive relationships; provided leading technology solutions and introduced customized offers.
• Closed $5 million construction services deal and $3 million maintenance contract ;
• Implemented Targeted Account Management selling process to sales teams; established common language and selling process for organization lifting performance by 17%; replicated successful offers
• Built revenue growth plan using Target Account Management and Salesforce.com to replicate and track deals

Confidential, Hillsborough, NJ

Consultant

Responsibilities:

• Conducted Day In the Life of Confidential Representative Study with new hire development recommendations.
• Medical case management for clients with cardiac and renal issues.
• Studies for firm evaluating customer service, center design and process improvement.

Confidential, Murray Hill, NJ

Sales and Marketing Vice President

Responsibilities:

• Recruited to accelerate telecom consulting and services company growth through new business development, broadening client.
• Conducted in-depth baseline market segmentation study; developed direct marketing campaign
• Closed Business Process Outsource (BPO) services contract to support major Confidential & Confidential initiative; $2 million
• Led Confidential RFP response team and reached final round, a company first

Business Growth Driver

Confidential, Somerset, NJ

Responsibilities:

• Delivered $9M revenue in first year, 400% prior year new business sales
• Developed consultative sales strategy based on market analysis and penetration goals. Used customer segmentation to target sales and re-direct resources
• Upgraded the sales organization by developing competencies, training, and metrics. Introduced team selling, combining sales and technical services
• Developed and successfully launched hosting product targeted Confidential smaller companies, opening a new market segment and creating steady cash flow
• Established a customer focus within the organization, changing culture from product-driven to market-driven

Confidential, Wayne, PA

Sales Vice President

Responsibilities:

• Promoted to turnaround the poorest performing multi-state region.
• Managed team of 145 sales directors, account executives, data specialists, and support personnel.
• Increased revenue growth by delivering 125% domestic long distance target and 138% international target. Improved customer acquisition, achieving 137% new business target.
• Responsible for $150 million P&L across full product portfolio, including strategic sales development and execution of marketing programs/channel agreements to improve Confidential & Confidential brand presence

Confidential, Bedminster, NJ

Customer Service

Responsibilities:

• Led Quality Team in sales process improvement and sales operation support.
• Re-designed national call centers to achieve significant client satisfaction targets.
• Consolidated 40 call centers to 4 and created new work process flow for improved client satisfaction, revenue realization and reduced delivery costs