Concierge/Transporter Resume Chesterfield, VA - Hire IT People

PROFESSIONAL SUMMARY:

Level - headed professional with history of strong customer service; seeking career transition into information technology. Knowledgeable and motivated problem-solver with both informal and formal computer-focused learning and . Able to work independently in a high-intensity environment while providing detailed documentation.

SKILLS/COMPETENCIES:

Hardware: Client & Laptop hardware installation and maintenance

Systems: Windows XP/Vista/7/8/10, Mac OS X

Programming: Familiar with HTML, Python, C#, Java

Software: MS Office, Adobe Creative Suite, ProPresenter

Other: Assembled and maintained Windows-based thick clients & home networks; solved issues including malware intrusions, hardware & software upgrades, and OS compatibility.

WORK EXPERIENCE:

Concierge/Transporter

Confidential, Chesterfield, VA

Responsibilities:

Provide concierge and transportation services and assistance for more than 100 residents and their visitors in a not-for-profit independent living, assisted living, and nursing community.
Perform high-level technical support to solve computer and technology challenges.
Troubleshoot and resolve myriad issues with minimal information for residents who have little to no technical aptitude.
Transport residents to and from multiple events and appointments.

Large Group Coordinator

Confidential, Vienna, VA

Responsibilities:

Full-time staff in a large non-profit organization with over 250 staff members and a $32 million annual operating budget.
Led 30+ volunteers in preparing and performing weekly presentations for over 400 elementary grade children.
Used multiple software applications - including Adobe Creative Suite, Final Cut Pro X, ProPresenter, and MS Office - to create presentations using a variety of media.
Performed as "fill-in" technician for high-level software and hardware problems.
Created troubleshooting guide for volunteers and future staff to self-diagnose and resolve issues with presentation software.

Course Instructor

Confidential, Ashburn, VA

Responsibilities:

Created and taught digital art-based curriculum to more than 100 children in the 3rd through 8th grades.
Introduced students to the basics of logic and programming statements.
Troubleshot, diagnosed, and corrected system/program errors created by students' mistakes.
Coordinated with parents and students to identify areas for continuing .

Teacher/Instructor

Confidential, Ashburn, VA

Responsibilities:

Taught the basics of Minecraft modding, 3D Game Design, and Lego Robotics to more than fifty 1st through 6th grade children.
Met with parents and children to address issues or recognize exemplary .
Diagnosed and corrected problems caused by student interactions with GITHub software.

Library Assistant

Confidential, Fairfax, VA

Responsibilities:

Helped librarians organize library resources and make them available to users.
Gathered returned books, then sorted and shelved on average 25 books per hour.
Checked books against database to identify errors; marked errors for librarian correction.
Processed donated materials to prepare them for use by library patrons; this included cleaning donated materials, applying labels, barcodes, and bookplates, and properly shelving new materials.
Independently performed numerous special projects as directed.

Bookseller

Confidential, Springfield, VA

Responsibilities:

Assisted customers with recommending, purchasing and ordering books and other media.
Accessed & operated company referral systems to research and order books for customers and to conduct sales transactions.
Restocked shelves for, on average, more than 200 books weekly.
Maintained attractive and clean storefront.

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Concierge/transporter Resume

Chesterfield, VA

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