Sr. Consultant Resume ROUND ROCK, TX - Hire IT People

SUMMARY:

Senior Consultant known for ability to focus on reducing OP EX and/or increasing internal and external customer experience metrics. Recognized for successfully managing complex IT projects requiring advanced analytic and project/program management skills and SDLC strategies. Strengths include the implementation of Lean Six Sigma strategies, working cross functionally with various teams, strong people management skills, attention to detail and a drive for results.

SUMMARY OF SPECIFIC SKILLS:

Operations Management
Metric Definition Management
Project Management
Sales/Manufacturing Liaison
Vendor Management
Escalations Analyst
Program Management
Large Scale Order Deployment
Organizational Agility
SAS JMP Statistical Analysis Software user
Customer Facing Project Mgmt./Consulting
Advanced Data Analytics/Process Improvement
Ability to work cross Functional among teams and organizations

PROFESSIONAL EXPERIENCE:

Confidential, ROUND ROCK, TX

Sr. Consultant

Responsibilities:

Employed the use of advanced analytics to identify work flow and customer experience improvement opportunities.
Advanced data analysis and process mapping drove improvements in key performance indicators that resulted in improved metrics and customer experience.

Sr. Consultant

Confidential

Responsibilities:

Developed a process allowing two companies to work together without IT engagement
Implemented and tracked metrics that defined success or failure of the pilot
Managed temporary personnel use to execute pilot
Successfully presented pilot executive report delivery
Successfully drove cross functional initiatives that positively touched sales, manufacturing, technical support, and legal organizations
Developed risk mitigation strategies for working with an outside supplier of a strategic line of business
Gathered business and IT requirements for managing orders between two desperate processes that were fed into IT project activities.

Global Sales Operations Consultant

Confidential

Responsibilities:

Trained employees on strategic planning and implementation of DellPlus processes, service offerings, and selling skills for both new hire and current sales reps
Managed the strategic planning and implementation of DellWare processes, products, and technologies programs for the corporate sales force
A strong need for detail, organization, project management, and verbal and written communication skills were required

Computer Software & Peripherals Sales Rep

Confidential

Responsibilities:

Developed, maintained, and projected sales for a multi - million dollar account portfolio

We provide IT Staff Augmentation Services!

Sr. Consultant Resume

Round Rock, TX

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