Receptionist Resume
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Rockville, MD
STRENGTH:
Law Firm Assistant Manager of Telecommunications
SUMMARY:
- Superior telephone, customer service and computer skills
- Excellent planning, organizational and leadership skills
- Proficient with Microsoft Office, NXView, Avaya EU 24 Phone system and Cisco IP Phone 7960 Series
- Telephone and Front desk reception;
- Management - executive and administrative support
- Excellent multi-tasking skills in a fast-paced environment.
- Additional skills include customer service database and records, general office support.
EXPERIENCE:
Receptionist
Confidential, Rockville, MD
Responsibilities:
- Provide temporary administrative support in various offices in the Metropolitan Washington area.
- Duties include greeting visitors and attending to their needs.
- Screen telephone calls and transfer them accordingly.
- Reserve and set up conference rooms.
- Open, scan and distribute mail.
Assistant Supervisor - Telecom/Receptionist/Phone Operator
Confidential, Rockville, MD
Responsibilities:
- Served as first point of contact for clients, vendors and debtors visiting the office.
- Efficiently operated company switchboard and provided prompt, courteous and knowledgeable assistance.
- Provided telephone and legal technical support for attorneys and other legal staff members that handle account recovery litigation and collections for commercial organizations nationwide.
- Completed the daily attendance report.
- Answered incoming debtor calls and transferred them to the proper call-in queue.
- Listened to company voicemail and forward the messages to the correct parties.
- Assisted on the client line on an as needed basis.
- Trained new operators to make ready to perform their job efficiently and effectively.
- Did special projects for other departments as necessary.
- Executed other administrative duties as assigned.
Assistant Secretary/Receptionist/Bookkeeping Clerk
Confidential, Washington, DC
Responsibilities:
- Answered phones, filing, and typing correspondence.
- Received and processed rental payments.
- Monitored residents taking their medication.
- Accounts payable, data entry and filing as the bookkeeping clerk.