Receptionist/Office Clerk Resume Washington, DC - Hire IT People

SUMMARY:

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an insurance agent, office manager, receptionist and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offer computer skills in MS WORD and other applications/systems.

KEY SKILLS:

EXPERIENCE:

Confidential, Washington, DC

Receptionist/Office Clerk

Responsibilities:

Increased sales and production within the office with both my expertise of the insurance field and my knowledge of how to treat customers.
Developed efficiency - enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
I am responsible for posting payments to accounts, quoting and writing policies, as well as all administrative work in the office.
Quickly became a trusted assistant to the company president, and earned a reputation for maintaining a positive attitude and producing high-quality work.

Confidential, Washington, DC

Receptionist/Administrative Assistant

Responsibilities:

Served as assistant, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.
This was a stay - in-school job while I was attending the Confidential .