Student Loan Application Verifier Resume Braintree, MA - Hire IT People

SUMMARY:

Expense Control Technology Solutions Strategic Planning Facility Management Team Building Process Improvement
Results - driven systems technology administrator offering over 20 years of experience and success aligning technology solutions with business strategies
Forward-thinking, strategic planning and project implementation; Software Management; Systems Installation; Training and Development

EXPERIENCE:

Student Loan Application Verifier

Confidential, Braintree, MA

Responsibilities:

Enter loan applications within the department accuracy standards.
Backup Queue Processing a.
Process loans in all OVATION and SWIS queues within department accuracy standards.
Validate student enrollment documents.
Analyze documents that do not match OVATION and determine next step processing.
Provide support for processing questions from new hires and peak season staff.

Principal Systems Analyst

Confidential, Boston, MA

Responsibilities:

Provided infrastructure and application support for in-house accounting system, performed incident investigation and tracking, liaison between application support and development teams.
Consulted with clients; providing technical leadership and expertise.
Applied methodologies to resolve user and systems issues.
Authored procedures to solve complex business and system problems.
Built a sub-test environment for fixed income and equity/money market environments for testing and debugging of regular releases of FOCAS software.

Senior Systems Manager

Confidential, Maynard, MA

Responsibilities:

Built and supported Confidential infrastructure used to test 219 applications, covering 83,600 programs for Confidential compliance.
Designed security scheme for setting up projects, provided technical support to project leaders, and managed production clones behind a digital Unix-based firewall.
Coordinated system management tasks with project leaders in India and locally.
Updated web pages, installed software, and troubleshot systems.

Consultant

Confidential, Hudson, MA

Responsibilities:

Conducted performance analysis, graphing, and troubleshooting for a client during their transitional phase from VAX 7000 to Alphaserver 2400 platforms; recommended system management guidelines and suggested standards.
Set up an NFS server to enable file transfers between AXP server and Windows NT clients.
Provided second-line technical support for Confidential .

Senior Systems Analyst

Confidential, Las Vegas, NV

Responsibilities:

Provided 24/7 coverage of payroll system, and technical support.
Supervision of operators and system support staff.
Led team that coordinated field service and operations during the move to a new computer facility in Las Vegas.
Installed, configured and was technical support for Ross Financial Systems which included parallel testing and rollout.
System Administrator for in-house payroll machine.
Proactively identify opportunities to apply technologies to business processes by informing and advising managers on information system technologies' functionality, costs, benefits, and implementation requirements.
Understanding of business problems; IT strategies, issues and priorities.

Senior Systems Programmer

Confidential, Cambridge, MA

Responsibilities:

Isolated, analyzed, repaired system problems; installed, upgraded system software; designed and implemented system resource accounting, crash, and production schemes.
Liaison and broker of services for the firm’s engineering community.