Event Security Officer (seasonal) Resume
5.00/5 (Submit Your Rating)
Dover, DE
TECHNICAL SKILLS:
Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi - tasking and Flexibility towards shifts as per work volume increases and decreases.
EXPERIENCE:
Confidential, Dover, DE
Event Security Officer (Seasonal)
Responsibilities:
- Monitor entry and exit points to specific areas of the facility, including screening of guests bags prior to entering the center
- Enforce policies and procedures
- Provide security escorts per events requirements
- Perform routine search procedures utilizing bag searches prior to guests entering the center
- Ensure that no prohibited items or behavior are tolerated at the Center
- Greet and direct guests to seating and services
- Maintain open and smooth access routes throughout seating and concourse areas
- Attend and participates in pre - event briefings
- Receive and act on complaints from patrons according to established policies and procedures
- Aid in direction of orderly evacuation of the building during emergencies
- Monitor and maintains door access to assigned area
Confidential, Dover, DE
Merchandise Coordinator
Responsibilities:
- Create, develop and buy the merchandise
- Identify current and future trends that appeal to consumers
- Strategically develop and execute financial plans by line, and classification
- Achieve financial goals for assigned business category, including sales, gross margin and comp plans
- Work with store teams to enhance the understanding of our customers and address their needs
- Maintain high awareness of the targeted customer
- Responsible for all incoming receipts and transfers of visual merchandising props, fixtures, and supplies.
- Provide visual set ups of merchandise
- Organize mannequins and form changes, enhance product presentation and install all event signing and graphic collateral
Confidential, Dover, DE
Customer Service Supervisor
Responsibilities:
- Managed retail staff, including cashiers and people working on the floor.
- Met financial objectives by preparing an quarterly budget, scheduling expenditures and analyzed variances
- Ensured merchandise is clean and ready to be displayed
- Maintained inventory and ensure items are in stock
- Ensured promotions are accurate and merchandised to the company s standards.
- Utilized information technology to record sales figures, for data analysis and future planning
- Ensured standards for quality, customer service and health and safety are met
- Monitored local competitors
- Maintained store's cleanliness and health and safety measures
- Organized and distribute staff schedules
- Presided over staff meetings.
- Helped retail sales staff achieve sales targets
- Managed different departments within the store
- Handled customer questions, complaints, and issues