SERVICE ADVISOR Resume

WORK HISTORY:

SERVICE ADVISOR

Confidential

Responsibilities:

Assist customers to provide solutions for automotive issues and maintenance needs.
Guide customers through the service process to ensure the correct most cost effective solution.
Job responsibilities include: setting up appointments, greeting customers on arrival, working with technicians to fulfill customer current and future needs, explaining issues and getting approvals for recommended service.

SERVICE ADVISOR

Confidential

Responsibilities:

Assist customers to provide solutions for automotive issues and maintenance needs.
Guide customers through the service process to ensure the correct most cost effective solution.
Job responsibilities include: setting up appointments, greeting customers on arrival, working with technicians to fulfill customer current and future needs, explaining issues and getting approvals for recommended service.
Monitor the stock market daily using technical/fundamental analysis to locate trading opportunities.

VMR DEMAND PLANNER, INVENTORY DISTRIBUTION ANALYST

Confidential

Responsibilities:

Responsible for the maintenance of an accurate forecast for two VMR customers
Assist in the daily replenishment process for both customers when needed.
Provide advice and assistance to meet short term business requirements of VMR customers.
After VMR rollout, established profiles for each Confidential location to maximize turns using Manugistics software.
Monitoring of this process was on - going.

APPLICATION CO-ORDINATOR, APP. SPECIALIST, PROGRAMMER

Confidential

Responsibilities:

Responsible for day to day job scheduling of PMUSA applications in a batch environment.
Developed technical skills used in troubleshooting and resolving application problems.
Developed skills in prioritizing, monitoring, and organizing workload during periods of heavy volume.

COMPUTER OPERATOR, SR. COMPUTER OPERATOR

Confidential

Responsibilities:

Responsible for day to day operation of mainframe computer hardware (printers, tape drives, disk drives).
Developed technical skills used in troubleshooting and resolving hardware problems.