CIA (Counter Intelligence Agent)/Sr. CIA Resume Washington, DC - Hire IT People

PROFILE:

I am seeking position that will allow me to utilize my technological skills, communication skills, work ethic and ability to work well with others in my respective field. I have worked for world - renowned companies such as Confidential and the Park at Fourteenth in strategic marketing as well as Confidential and Confidential using my technological skills coupled with my 1+ year of helpdesk related experience to provide excellent service. Currently, a project lead manager for Confidential & Entertainment, I direct corporate product sampling suites and an assortment of nightlife and special events. My responsibilities include all marketing, business development partnerships, distribution, licensing, company branding, event production & management, product placement and static marketing.

SKILLS: Microsoft Operating Systems; Mac OS X; Microsoft Office Suite; Avid Pro; Customer Service; Online Marketing; Company Branding; Event Production; Product Placement; Event Management; Production; Hard working’ Self-Motivated; Team-oriented; Leader

EXPERIENCE:

Confidential, Washington, DC

CIA (Counter Intelligence Agent)/Sr. CIA

Responsibilities:

Assisted customers wither service/repair issues within the Confidential of the Precinct. Provided the initial contact with customers, check in product, and runs basic tests to determine product needs and service solutions.
Facilitated the complete solution of product sales, upgrades, installations and service in the store. customer satisfaction and loyalty
Managed repair, installation, and service of computer and consumer products.
I primarily worked on MAC OS and MAC hardware related issues to the liking of management.
This includes from basic troubleshooting of the OS (Mac OS X 10.4 + above) to advance troubleshooting taking apart and putting back together certain components of the computer using my prior knowledge as well as knowledge base articles.

Confidential, Washington, DC

Lifestyle Consultant/Specialist

Responsibilities:

My responsibilities include all marketing, business development partnerships, distribution, licensing, company branding, event production & management, product placement and static marketing. Currently manages and maintains Confidential different social media outlets for current brand marketing purposes.

Confidential, Washington, DC

Family Room Specialist/Genius Trainee

Responsibilities:

Provide three services: mobile device repair at Genius Bar, one to one sessions, and data transfers.
In each capacity, use protocol to protect customer's data and privacy; manage time; solve complicated technical problems simply, with the customer's best Interest in mind; make management level service decisions; maintain clear and concise communication with external and internal customers.
With all of that said, this jobs duties/responsibilities also included help desk support, assisting end users as well as assisting businesses with technological needs.

Confidential, Washington, DC

Production Coordinator

Responsibilities:

Program weekly sporting events based on demand coupled with marketing.
Works well with A/V components, light maintenance.
Does Nightly Reports on the operations of the company
Assist Operations Managers, Host, Servers with seating and Sports related seating as well as anything sports related.
Great Customer Service skills and quality are on display constantly through out the day working with guest and to resolve any issues, if any.
Managing other production coordinators and staff on daily duties
Lead morning meetings on the operations of the company.

Confidential, Bristol, CT

Production Assistant

Responsibilities:

Possess an extensive knowledge of all major sports as well as great knowledge of minor sporting events.
Cutting, editing and managing highlights in a fast paced environment.
Prompting shows and printing scripts for respective shows.

Confidential, Carlsbad, CA

Customer Service Representative

Responsibilities:

Consulting with customers to recommend and sell a variety of telecommunications products
Interacting with Microsoft Windows based programs while talking with customers.
Meeting sales quotas and service objectives.

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Cia (counter Intelligence Agent)/sr. Cia Resume

Washington, DC

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