Dispatcher Resume Newton, MA - Hire IT People

SUMMARY:

To combine my organizational experience with my new skills gained in computer programming and apply them to an entry - level developer position.

EMPLOYMENT:

Dispatcher

Confidential, Newton, MA

Responsibilities:

Spearhead company transition from paper to server-based record keeping.
Communicate customer needs via phone, text, email, and web chat.
Schedule daily workflow for 16 alarm / electrical technicians, minimizing travel, downtime, and supply-runs to maximize billable hours.
Organize longer-term contract completion for larger clients.
Project management: Track completion of tasks completed and customer communication using spreadsheet programs.
Use Confidential software to dispatch technicians with clear communication of tasks, customer details and materials to maximize efficiency.
Compile data, analyze, and report progress on projects to management.

Retail Associate

Confidential, Wayland, MA

Responsibilities: