Sales Consultant / Operations Resume
Allendale, NJ
SUMMARY:
Information Technology Executive with 18 years of telecommunications experience within the financial services industry.
EXPERTISE INCLUDES:
- Trade Floor Support
- Strategic Planning
- Resource Management
- Vendor/Contract Management
- WAN Design/Management
- DR Planning/Management
- Business Continuity Planning
- Project Management
- Budget Management
- Business Development
- Cost Analysis
- Process Enhancement
TECHNICAL EXPERTISE:
IPC Trading systems, Nortel/Avaya TDM/VoIP, Cisco voice and data, ShoreTel VoIP, Speakerbus intercom systems, voice recording, Cisco/Tandberg, LifeSize, Polycom video conferencing/ Telepresence, PRI’s, T - 1s, E-1’s, MPLS/VPLS, Ethernet Connectivity, Carrier infrastructure, Market Data and High Frequency trading infrastructure
PROFESSIONAL EXPERIENCE:
Confidential, Allendale, NJ
Sales Consultant / Operations
Responsibilities:
- Responsible for selling to food establishments throughout the Northeast region
- Assisting with day - to-day operations, marketing and strategic planning
- Seeking strategic partnerships
Confidential, Greenwich, CT
VP, Global Telecommunications
Responsibilities:
- Managed $5 million in recurring Telecom spend and $1-2 million in capital expenditures annually while being budget and ROI sensitive.
- Reduced operating expenses 25% over the past 3 years.
- Performed strategic and business continuity planning ensuring optimal business productivity and efficiency while satisfying investors and external auditors.
- Oversaw Disaster Recovery planning and quarterly testing execution/failover.
- Continually evaluated staff and made necessary resource adjustments in order to meet and maintain business requirements and goals.
- Designed and implemented a robust Global WAN solution utilizing high speed Ethernet connectivity links to core locations, optimizing trading activities, supporting disaster recovery scenarios and enhancing the process of day-to-day applications.
- Managed vendors including contract negotiations, technology research, implementation management, billing disputes, and the maintenance of excellent vendor relations.
- Researched, designed, implemented and managed multiple co-location facilities for various applications including relocating our in-house primary data center, hosting our High Frequency Trading initiative and serving as disaster recovery site for multiple scenarios.
- Spearheaded all Telecom associated projects including a global Cisco VoIP deployment, directly responsible for all infrastructure decision making regarding new facility build outs/expansions/upgrades, data center/co-location designs, working in conjunction with facilities management during all phases of these high profile projects.
- Responsible for wireless platform globally with over 500 devices on network. Included provisioning new devices, upgrades, tech support and managing BES.
- Researched and migrated all recurring billing to a Telecom Expense Management firm. This freed up resources to focus on more critical tasks and allowed for a ROI of 3-5% annually.
- Member of an IT committee that included all senior IT managers and chaired by CTO. These meetings were designed for strategic and business continuity planning, capital and operating spending discussions, crisis management and business critical decisions.
Manager, Telecommunications
Confidential
Responsibilities:
- Managed and maintained $1 million in annual capital expenditures and $3 million in telecom spend.
- Spearheaded the build out of four new trading offices globally. This included acting as the liaison between IT/Technology and Facilities to ensure all infrastructure requirements were met for each specific location.
- Directly managed all carrier voice and data connectivity globally. Included in this responsibility were the design, ordering and implementation of services. Additionally, coordinated with market data group to ensure diversity, delivery while minimizing complexity.
- Acted as the overflow/backup for any moves, adds and changes required on the various voice, video and limited data platforms across the firm.
- Researched and coordinated the implementation of infrastructure necessary to support internet connectivity to the firm’s fleet of aircraft.
- Provided technical support and deployed Telecom/IT services at the Chairman’s properties around the globe to support trading.
- Designed and managed the cabling plant infrastructure
- Developed and maintained strategic and disaster recovery plans.
Telecommunications Engineer/Analyst
Confidential
Responsibilities:
- Responsible for all domestic telecom services including day-to-day support of the trade floors, middle and back offices.
- Gained hands-on experience installing, maintaining and troubleshooting all voice and video platforms throughout the firm.
- Directly responsible for the Telecom infrastructure design and implementation of new trading office build-outs including two Confidential facilities and one in the UK.
- Processed all telecom recurring and one-time invoices on a monthly basis.
Confidential, Danbury, CT
Voice and Data Communications Specialist
Responsibilities:
- Responsible for designing and deploying LAN/WAN network services across many industries.
- Deployed network cabling infrastructure for customers.
- Configured and installed network switches/hubs.
- Troubleshooted and resolved desktop and network connectivity issues.