SUMMARY:

My learning/experience has transformed over the years. I am motivated to find a job/position at a company that I can leverage my analytical skills. Moreover, my skills translate to innovative customer service and streamlined technology. Some key examples, from my experience, include in - depth experience with VMware, Active Directory, and storage administration (to name a few.)

SKILLS:

Operating Systems: VMware ESX, ESXi, Windows Server 2012, 2008, 2003, 2000. Windows 8, 7, Embedded Standard 7, XP, 98/95, Red Hat, Ubuntu, Sun Solaris, HP UX.

Software: HP Device Manager, HP Digital Sending Software, Windows Active DirectoryMicrosoft Office SharePoint Server 2010, 2007, Microsoft Office 2013, 2010, 2007, 2000, 97, Microsoft Lync 2013, 2010, Office Communications Server (OCS), Microsoft Windows Server Update Services (WSUS), Systems Center Configuration Manager (SCCM), PRTG, WhatsUp Gold, NetApp OnCommand, NetBackup 5.x, 6.x, 7.x, RSA, Nessus, Redmine, Jira, Service-Now, Spiceworks, Pidgin, Mozilla Thunderbird, ClearQuest, Git, Remedy Helpdesk, PowerShell 1.x, 2.x, 3.x, 4.x, Clonezilla, Microsoft Exchange Server 2013, 20102003, VMware vSphere Update Manager (VUM), VMware Workstation, Brocade, Secunia, Veeam One Monitor, vRealize Operations Manager, Qualys, Symantec Control Compliance Suite.

Hardware: RSA appliance, Palo Alto Firewall, HP ProLiant Servers, Brocade Fiber Channel Switches, HP p2000 storage Array, NetApp 2000 series storage array, HP Disk- to-Disk Backup Appliances, HP Workstations, Network Interface Cards (NIC), hubs, switches, routers, Ethernet/fiber / Console cables, CPUs, Hard Drives (Solid State, IDE, SATA), Memory Modules, Video Cards, Sound Cards, Modems, Printers-Local and Network-based, Verizon Air-Cards.

EXPERIENCE:

Senior Associate, Systems & Infra Admin

Confidential

Responsibilities:

• Provide administration, maintenance, configuration, and ongoing support of server infrastructure hosting Enterprise Applications
• Resolve complex enterprise system hardware and software issues; collaborate with peer teams and vendors to coordinate solutions.
• Recommend actions for fine tuning and capacity planning of existing systems
• Maintain up-to-date knowledge of new hardware and software developments; participate in the evaluation of alternative approaches and new software or modifications to enhance operations and development activities
• Develop and maintain installation and configuration procedures
• Interface with business clients and technical staff to implement solutions that meet the business needs and address the impact of new or revised applications on existing infrastructure
• Initiate and participate in proactive security measures to mitigate the risks of compromise via hardening techniques, monitoring, and best practices.
• Review, test, and validate security patches prior to deployment into the Production environment
• Lead and assist with recovery efforts due to system failures and outages
• Utilize Jira for sprint planning
• Leverage BitBucket for version control/access control whitelist

Senior System Administrator

Confidential

Responsibilities:

• Knowledge in vulnerability and threat remediation
• Use Nessus / other tools to identify Cat 1 - 4 vulnerabilities
• Performed vulnerability remediation for identified hardware and software
• Leverage Secunia / WSUS / VUM / other tools to automate patching where possible
• Provided continuous improvements to the patching effort
• Suggest tool and process improvements to meet the organizational goals
• 4 + years working with VMware VDI
• Work with consultants to build VMware VDI greenfield
• VMWare software packaging (VMware ThinApp / AppVol)
• VMWare View Persona configuration and maintenance
• Working with 150+ end users (VMware HorizonView / VDI)
• Research/review VMware monitoring tools (Veeam One)
• Deploy/configuremonitoring software (VMware vRealize)
• Research/review Netapp monitoring software (bluemedora - vRealize add-on)
• Monitor 800+ virtual machines with Veeam One and vRealize
• Troubleshoot performance issues
• Tier 3 support
• Provide recommendations for future improvements
• Migrate off of Windows DFS shares to Netapp CIFS shares
• Propose migration from current backup solution to Veeam 8

IT Security Engineer Senior

Confidential

Responsibilities:

• Knowledge in vulnerability and threat remediation
• Use Nessus / other tools to identify Cat 1 - 4 vulnerabilities
• Performed vulnerability remediation for identified hardware and software
• Leverage Secunia / WSUS / VUM / other tools to automate patching where possible
• Provided continuous improvements to the patching effort
• Suggest tool and process improvements to meet the organizational goals
• TS / SCI clearance level
• Provide personalized, expedited, accurate, and efficient customer service to 300 engineers / internal customers
• Deploy Lync 2010
• Configure load balancing/redundancy between two Lync 2010 servers
• Manage user subscription
• Troubleshoot connectivity issue
• Provide user education on how to share/present
• Provide Tier 3 support
• Support and manage 4 different servers/environments
• Manage multiple Microsoft Exchange environments
• Migrate one instance of Exchange / 300 mailboxes
• Manage mailboxes and topology configuration
• Monitor two Exchange 2010 environments through best practice analyzer health/permission scans
• Provide end user support, (i.e. mailbox / connectivity / Outlook configuration)
• Manage 2 Exchange 2010 environments and 1 Exchange 2013 environment
• Leverage PowerShell scripts to detect mailboxes that have not seen mail in 90 days
• Manage Active Directory environments for three environments
• Four geographic locations
• 300 end users
• Account creation and migration
• GPO configuration
• DNS AND DHCP Administration
• Utilize PowerShell scripts to detect stale user account and re-locate / notify IT staff
• Manage ESX/I environments through VMware vCenter Server
• 50 hosts total
• Roughly 500 virtual machines
• Configure / present NetApp storage to the ESX cluster
• Build templates for quick deployments
• Leverage VMware vSphere Update Manager for updates
• Travel on short notice to customer site(s)
• Build / operate / maintain several secure lab environments
• Working with a number of mixed lab environments/technology levels
• Strong interpersonal communication skills
• Propose and integrate scripting methods to automate / cut-down operational expenses
• Propose / configure / maintain collaboration tools
• SharePoint Server 2007 and 2010
• Build sites and custom workflows
• Configure audience targeting for customer sites
• Manage profile imports
• Propose governance plans
• Develop site templates and architecture
• Perform division-wide rollout of thin clients to enhance security posture
• Enhance security through multi-factor authentication, i.e., RSA, VMware Secure Server
• Analyze security stance on a regular basis through tools such as Nessus, Secunia, SCCM, VUM
• Microsoft System Center Configuration Manager (SCCM)
• Deploy new Server / etc…
• Install and configure SCCM / Integrate WSUS
• Pull down updates according to internal / external requirements
• Integrate / discover the clients
• Ensure the clients are talking to the distribution point(s) properly
• Configure GPO / local settings to point at the SCCM server vs. Microsoft
• Configure software update packages / Deploy to groups
• Troubleshoot hosts, if needed, with tools (i.e. sccm client actions tool / among other tools)
• Build reports and provide to management
• Possibly use / configure SCCM for imaging / Preboot Execution Environment (pxe) configuration
• Possibly use / configure SCCM for System Center Updates Publisher (SCUP) for package compile / test / deployment.
• Track / document security remediation efforts through tools, i.e., RedMine
• Automate / Manage desktop and thin client image(s) through HPDM, Clonezilla
• Leverage Jenkins for application version control

Information Systems Technician

Confidential

Responsibilities:

• Working with numerous Windows 2000/2003 and SUN SOLARIS servers
• Network security awareness and design
• Familiar with networking protocols, (TCP/IP, OSPF, RIP, IGRP, EIGRP, BGP, IS-IS)
• Strong knowledge of networking concepts (LANand WAN)
• Administration of 2000 accounts for NAVY personnel through Active Directory enhancing network server functionality
• Built numerous computers
• Conducted extensive testing on new desktops and laptops
• Provided 1st and 2nd level support for 2000 end users
• Troubleshoot hardware (Dell, and Compaq / HP) and software on desktops, laptops, printers, and servers
• Troubleshoot and resolve network connectivity in an NT 4.0 and Windows 2000 environment
• Configured, upgraded, and maintained 16 Alcatel switches
• Created standard images for desktops/laptops
• Trained new arrivals on general network, security, account creation in Active Directory 2000, the configuration of network interface cards on workstations, configuring switches, and network end-to-end network troubleshooting
• Administered user accounts in an NT 4.0 and Windows 2000 environment using User Manager for domains.
• Performed daily backups of main servers using Backup Exec v 9.1
• Upgrade of 8 servers from Windows NT to 2000, upgrade of 400 clients from Windows NT, upgrade of 5 UNIX servers to SUN SOLARIS, and upgrade of 70 UNIX clients
• Performed network administration functions for local area network (LAN), including maintaining and