Front Desk Receptionist Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Front Desk Receptionist

Responsibilities:

Greet patients as they arrive at the facility and provide them with appropriate information
Answer telephone and guide callers regarding medical procedures
Schedule and reschedule patients’ appointments
Cancel patients’ appointments and provide them with new dates
Provide medical billing and coding duties
Provide education to patients regarding medical procedures
Obtain patients’ information and record it in the database
Pull patients’ records for doctors’ review
Direct calls and messages to appropriate hospital or medical office staff
Call up patients and remind them of their appointments
Manage filing and record keeping activities
Order supplies and forms for the medical office
Manage inventory of office supplies
Update patients’ insurance information
Ensure completeness and accuracy of patients’ insurance forms before submitting
Obtain and process new patients’ referrals
Take and record patients’ demographic location information
Initiate and maintain correspondence with patients and families

Confidential

Dance Teacher/Choreographer

Responsibilities:

Confidential

Leasing Consultant/ Assistant Manager

Responsibilities:

Work directly with clients from initial contact to signed lease agreement for rental properties, focusing on customer service, problem solving and decision making
Identify potential homes based on client criteria and show them to clients by arranging appointments with property owners and touring structures to determine suitability
Create marketing strategies to promote leasing prospects to the community to find renters and establish contracts for occupancy
Organize events to attract property owners and renters for networking and sales potential for real estate agency
Staff office on rotating basis to provide information and resolve issues through telephone and email contacts
Work closely with marketing department to create listings, and update available properties through system and company website
Negotiate leasing agreements to the satisfaction of both parties, in accordance with state leasing regulations and real estate statutes
Attend departmental and office meetings on a monthly basis for team building and status report sharing