Plumbing Rough Coordinator / Trainer Resume

SUMMARY:

High comfort level in fast paced, high pressured and multi - tasking enviornment
15+ years of Administrative / Office / Miscellaneous Experience
Account Management / Coordinator
Data Entry / Order Processor
Dispatching - DFW Area, Commercial / Residential and Wrecker Service
New Accounts Acquisition
Sales - Car Sales - Door to Door

WORK EXPERIENCE

Confidential

Plumbing Rough Coordinator / Trainer

Responsibilities:

I started as a receptionist but quickly, gained further experience by helping the dispatching department when needed.
Also with several tid bit jobs needing a helping hand.
Settled into a comfortable but fast paced position as Plumbing Rough Coordinator for Confidential starts. Jobs such as managing and scheduling with builders when crews would arrive to job sites. Sending out next day jobs to crews and superintendents.
Also, general but extensive miscellaneous tasks to ensure jobs go out and most up to date changes are made.
I kept up with each and every single job site file from beginning of order request to sending housing plans out with proper paperwork for work crews going out the next business day. Identifying and labeling all plumbing or structural options on housing plans to prepare spec sheets which included properly listing any and all material needed for each individual house.
In addition to regular duties, I also trained many employees coming new into the company, shared with them any and all notes, useful information regarding the position they were moving into and of course, teaching them the ins and outs of the duties for said position.

Confidential

Lead Dispatcher

Responsibilities:

Dispatched to my (avg. 16) drivers of a wrecker recovery service mainly within the Dallas/Fort Worth area, and neighboring states.
I lead dispatching services for the entire night shift for up to 3 locations while semiseriously assisting and dispatching for select city and county police and sheriff departments within the DFW area. I was responsible for strategic planning of routes, driver/customer communication, up-to-date traffic, weather and road information to ensure safe, successful, professional and speedy service.

Confidential

Front Desk Receptionist / Order Processor / Account Representative

Responsibilities:

Worked in customer service, basically in the front of the new and used automotive dealership, receiving and routing incoming calls, assisting customers with any problems that occurred. Provided assistance for the new and used car sales personnel and finance/ management teams; assisting them with preparing credit reports, finalizing sales forms, filing, updating customer files on the ADP software, order entry and processing of “after purchases” orders.
I also accepted credit applications and set “buy” appointments for customers.

Confidential

Business Credit Analyst

Responsibilities:

Worked in a call center environment, made and accepted incoming and outgoing calls to businesses in locations around the world discussing their credit reports.
I advised clients by presenting them with options to maximize their credit portfolio for potential vendors and/or suppliers.
Sales were based on my client(s) securing Dunn and Confidential as the company to manage their business needs.

Confidential

Car Sales / Personal Assistant

Responsibilities:

I contacted customers who submitted a credit application through internet ads and ongoing promotions to discuss their application.
Set up appointments to review the application, if the application was approved, ensured all paperwork was signed and processed after a car was selected and financing was complete.
Ensured the customer received temporary tags, keys and discussed the features for each car as well as insurance and other things before leaving the dealership.
I worked with the best of sales staff to ensure quality customer service. Sales staff received mandatory training as dictated by the owner of the company.