Detention Officer Resume
Raleigh, NC
SUMMARY:
Confidential Veteran IT professional who is actively pursuing CompTIA and Microsoft certifications. Desires to use hands to resolve technical issues with computer/laptops through maintenance, service, repair, and upgrades. Ability to troubleshoot and perform various installations for LAN and WAN networks. Knowledge of Linux command prompts and various Operating Systems. Strong team member who can also work independently.
CORE COMPETENCIES:
- Knowledge of TCP/IP along with local area and wide area networks (LAN, WAN) internally
- Hands on experience in Linux command skills
- Provide quality customer service with great attention to detail
- Exposure in installing operating systems and computer software
- Strong conflict resolution and decision - making skills
- Utilized tools like, Command line, Ping, Tracert, Personal Firewall, and Control Panel
KEY SKILLS:
PC Hardware
OSI Model
Linux
Operating Systems
LAN / WAN
Troubleshooting
Active Directory
TCP / IP
Device Encryptions
Customer Service
Time Management
Problem Solving
Critical Thinking
Active Listening
Decision Making
WORK EXPERIENCE:
Confidential, Raleigh, NC
Detention Officer
Responsibilities:
- Responsible for safety and security for facilities while following policy and procedures
- Used data entry in entering and processing legal documents for inmates
Confidential, ND
Police Patrol Officer
Responsibilities:
- Operated detecting devices to screen and prevent passage of prohibited articles into restricted areas.
- Notified police or fire departments in cases of emergency, such as fire or presence of unauthorized persons and/or wanted fugitives.
- Ran background checks and identify, pursue, and arrest suspects/perpetrators of criminal acts.
- Provided public safety for 7,500 personnel on base by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.