Account Executive Resume

SUMMARY:

Goal oriented, highly experienced sales professional, with sales management and customer success experience. Strong skills in sales strategy, sales planning and adding value to the customer. An effective leader skilled in enlisting the key and critical resources that enable us to meet and exceed our goals.

EXPERTISE IN:

Business Development Sales Strategy Goal Solution Selling Customer Success Contract Negotiations

PROFESSIONAL EXPERIENCE:

Confidential

Account Executive

Responsibilities:

Generate Sales into major accounts driving net new revenue with SaaS services, support & products
Successfully won 5 major accounts in first 90 days now using our software as a service solutions, resulting in over $150k in net new revenue.
Clean up, create and utilize our CRM tool to show territory activity, revenue attainment and sales pipeline.
Created sales campaigns for the top 100 major accounts. Campaign consisted of mailers, emails from CRM, on site drop offs and telephone follow up.
Participate in lunch and learns for the HR and Finance communities. We demonstrate what compliance issues exist how we solve them and offer 1 hour assessments to prospects and clients.
Network, embrace and collaborate with internal selling partners to expedite, promote and increase the size of our deals as well as shortening the selling cycle times increasing our win rate.
Commit to 100 calls per week into my territory accompanied by 100 matching activities such as mailers.
Use CRM to measure progress and report activity weekly.

Confidential

Major Account Executive

Responsibilities:

Generate Sales into major accounts driving net new revenue with managed services, software & products
Impact my territory of net new revenue producing accounts by winning initial business and growing the base resulting in $230k managed services (mail room and document services) win.
Completely organized my territory of 30 major accounts, building CRM leads, contacts, events, account plans and opportunities.
Promote Managed Services both onsite and remote enabling Confidential to participate in significant clients RFP process resulting in a $1.3m pipeline.
Network, embrace and collaborate with internal selling partners to expedite, promote and increase the size of our deals as well ass shortening the selling cycle times increasing our win rate to 68%
Average 75 calls per week into my territory accompanied by 150 emails and mailers, early results show a reply rate of 10% and an open rate of 17%.

Confidential, Sunnyvale, CA

Global Success Manager

Responsibilities:

Negotiated customers Enterprise License Agreements to ensure recurring revenue and created customer savings of 33% as well as providing a framework for revenue growth
Developed program demonstrating how the customer is consuming the value of the products and services, in which they invested.
Customer Satisfaction is currently highest in 5 years
Promoted proof of concept sales strategy, allowing for our solutions to be an architectural standard resulting in an FY17 sales forecast of $6.25m.
Created Global Playbook to document customer satisfaction, customer utilization, uptime / availability, service level agreement compliance and cost savings, producing a monthly, quarterly and year end customer report.

Confidential, Santa Clara, CA

Key Account Services Sales

Responsibilities:

Won competitive bid for managed services at the Confidential resulting in $1m first year and annual increases by achieving service level agreements
Closed a professional services implementation with Confidential, leveraging our managed services offering saving DHCS $700k in year one and $1m in year two.

Confidential, Santa Clara, CA

Account Executive, Advanced Customer Services

Responsibilities:

Closed 85% of forecasted business from a pipeline that exceeds plan by 5X
CRM proficient with SalesForce.com and Siebel as well as on line pricing and configuration tools

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