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Retail Sales Consultant Resume

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Charlotte, NC

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SUMMARY:

  • Testout Network Pro Certified (similar to Comptia Network+)
  • PC repair, upgrade, install and maintenance;
  • Wired / Wireless networking and configurationNetwork troubleshooting and basic security

PROFESSIONAL EXPERIENCE:

Retail Sales Consultant

Confidential, Charlotte, NC

Responsibilities:

  • Android, iOS, Windows, and Blackberry Expert
  • Mobile Device security and setup for vpn, exchange, email
  • In Store contact for Samsung, LG, Motorola, and Nokia representatives.
  • Established and maintained training and testing programs for employees to retain compliance with corporate requirements and guidelines.
  • Entertained customers while using probing questions and active listening to uncover the best products and services to assist them.

Sales Associate

Confidential, Raleigh, NC

Responsibilities:

  • Offered personal shopping assistance based on customer’s preferences for fine jewelry
  • Implemented Swiss watch training program within location
  • Strategized and redesigned as needed Swiss time piece displays
  • Completed network and pc maintenance for location as well as software updates for proprietary POS systems

Assistant Manager

Confidential, Durham, NC

Responsibilities:

  • Determined and distributed monthly goals for individual sales associates
  • Coached associates on achieving monthly sales goal
  • Assisted in back office duties such as scheduling, payroll and training

Retail Sales manager

Confidential, Durham, NC

Responsibilities:

  • Created and maintained a positive sales environment
  • Set sales goals for individual associates based on preferred metrics
  • Adjusted inventory levels based on projected demand for location
  • Administered and maintained internal/external network for 3 store group

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