Application Packager Resume

SUMMARY:

Dedicated Application Engineer and with proven expertise with Windows Installer, Microsoft Installer Services and Wise Enterprise Packaging tools. Quick study, flexible and adaptable to changing technologies, products, trends, methods and procedures. Exceptional negotiation and consensus building skills; effectively manage projects to meet customer exceptions. Highly developed interpersonal and rapport - building skills with ability to communicate in a technical or non-technical environment. Professional attitude emphasizing reliability, integrity, teamwork and willingness to work until a project is completed

EXPERIENCE:

Confidential

Application Packager

Responsibilities:

Provided repackaging of off-the-shelf and in-house developed applications as well as the deployment of these packaged applications.
Deployment of these applications ranged from 3 computers to enterprise deployments of 4000.
This includes but is not limited to collection creation as well as deployment scheduling.
Assisted in the creation of image WIM files and modifications of image task sequence.
I was also assisted in 3rd level support for incident tickets.

Application Packager

Confidential

Responsibilities:

Provided repackaging of off-the-shelf and in-house developed applications as well as the deployment of these packaged applications.
Deployment of these applications ranged from 3 computers to enterprise deployments of 14000.
Was responsible for application remediation for the operating system migration from Windows XP to Windows 7.

Application Packager

Confidential

Responsibilities:

Provide repacking of off-the-shelf and in-housed developed applications as well as distributing these applications at group and enterprise levels for the COAF and COF businesses.
Act as consultant and performer for various projects.
Other tasks include mentoring or 2nd level site support personnel and resolving bi-weekly Symantec Anti-Virus definition problems.

Confidential

Consultant

Responsibilities:

Provide repacking of off-the-shelf and in-housed developed applications as well as distributing these applications at group and enterprise levels.
Provide 3rd level support to the Plano location as well as the Tulsa site.
Act as consultant and performer for various projects.
Other tasks include mentoring or 2nd level site support personnel and resolving bi-weekly Symantec Anti-Virus definition problems.Personal Consultant
Provide personal computer repair to friends, relatives, and acquaintances. includes software installation, complete OS reload and reinstall of software, and hardware replacement.

Confidential

Sr. Application Engineer

Responsibilities:

Provide repackaging of off-the-shelf applications as well as in-house developed application to be distributed at group and enterprise levels, engineer consultant on projects that are in the “scoping” phase, and mentoring of other engineers.
Consistently completed projects on time and within the scope of the projects.
Maintained a workload of 6 to 8 projects at a time while still completing daily and weekly tasks.
Co-chaired a weekly design review board meeting and was secondary backup for departmental Quality Assurance testing.
Successfully packaged and distributed Service Pack 3 for Microsoft Office XP to 5000+ users across the enterprise, keeping desktops current with significant security enhancements while increasing performance and stability.
Created a utility to scan application d Confidential volumes capacities and send an e-mail notification if the capacity exceeds a designated percentage.
Assisted in creating and implementing a process for application packaging from the start of a project to the end of a project including the process for quality assurance testing and the format and criteria for design reviews.
Assisted in the remediation of 600+ applications for the enterprise migration to Windows XP.
Managed the project to remediate 130+ applications for Confidential Auto Finance’s migration to Windows XP.
Packaging duties includes creation of Marimba channels. The creation of the channel included all of the configuration of the channel properties and “publishing” the channels to testing.
Other Marimba tasks included the creation of channels to modify registry information for Internet Explorer.
Assisted in the conversion and migration of application installs from Zenworks packaging/distribution to Marimba.

Confidential

Site Analyst

Responsibilities:

Promoted to Senior Site Analyst after 12 months in support.
Provided 3rd level support and mentoring of site analysts.
Administered user accounts and packaged applications for deployment using Zenworks tools.
Provided support for new site opening including building and installation of server hardware, creation of site object in network schema and migration of group and user objects.

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