Virtual Assistant Resume
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Redlands, CA
EMPLOYMENT & EXPERIENCE:
Confidential, Redlands, CA
Virtual Assistant
Responsibilities:
- Creating invoices, accounts receivable, and payable
- Help establish accounting procedures and accounting systems for start up businesses
- Handle client inquires via phone or email, customer questions, concerns, praises
- Write employee handbooks, safety manuals, standard procedures
- General human resources functions and duties
- Event Planning
- Making travel arrangements
- Create and maintain spreadsheets and databases
- Various clerical tasks
Confidential, Claremont, CA
Human Resources Manager
Responsibilities:
- Manage the day to day activities of the administrative department
- Executive Assistant to the CEO
- Managed Human Resources responsibilities, such as administering benefit and insurance policies, dealing with employee relations, new hire intake and orientation. terminations
- Managed and transmitted payroll, responsible for all aspects of certified prevailing wage payroll
- Managed the company - wide schedule and calendar
- Overseen the scheduling of professional development and training for all employees
- Supervised the company’s participation in both community and professional events.
- Assisted in creating efficient project management procedures
- Trained department employees in all relevant processes.
- Supervised marketing development of the company within a variety of media
- Implemented new procedures conducive to efficient administrative program.
- Managed the company’s initiative to follow sustainable and environmentally - concerned practices
- Assisted with proposal and project administrative set up and execution
- Creating invoices, accounts receivable, and payable
Confidential, Montclair, CA
Assistant Customer Service Manager
Responsibilities:
- Responsible for creating daily schedules
- Training all customer service representatives
- Handling contests and special store promotions, and events
- Selling on the floor when needed
- Responsible for all customer complaints and praises
Confidential, Las Vegas, NV/Montclair, CA
Sales Associate
Responsibilities:
- Managing personal customer database, keeping customers informed of events and promotions
- Providing customers with everything they could possibly need