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Virtual Assistant Resume

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Redlands, CA

EMPLOYMENT & EXPERIENCE:

Confidential, Redlands, CA

Virtual Assistant

Responsibilities:

  • Creating invoices, accounts receivable, and payable
  • Help establish accounting procedures and accounting systems for start up businesses
  • Handle client inquires via phone or email, customer questions, concerns, praises
  • Write employee handbooks, safety manuals, standard procedures
  • General human resources functions and duties
  • Event Planning
  • Making travel arrangements
  • Create and maintain spreadsheets and databases
  • Various clerical tasks

Confidential, Claremont, CA

Human Resources Manager

Responsibilities:

  • Manage the day to day activities of the administrative department
  • Executive Assistant to the CEO
  • Managed Human Resources responsibilities, such as administering benefit and insurance policies, dealing with employee relations, new hire intake and orientation. terminations
  • Managed and transmitted payroll, responsible for all aspects of certified prevailing wage payroll
  • Managed the company - wide schedule and calendar
  • Overseen the scheduling of professional development and training for all employees
  • Supervised the company’s participation in both community and professional events.
  • Assisted in creating efficient project management procedures
  • Trained department employees in all relevant processes.
  • Supervised marketing development of the company within a variety of media
  • Implemented new procedures conducive to efficient administrative program.
  • Managed the company’s initiative to follow sustainable and environmentally - concerned practices
  • Assisted with proposal and project administrative set up and execution
  • Creating invoices, accounts receivable, and payable

Confidential, Montclair, CA

Assistant Customer Service Manager

Responsibilities:

  • Responsible for creating daily schedules
  • Training all customer service representatives
  • Handling contests and special store promotions, and events
  • Selling on the floor when needed
  • Responsible for all customer complaints and praises

Confidential, Las Vegas, NV/Montclair, CA

Sales Associate

Responsibilities:

  • Managing personal customer database, keeping customers informed of events and promotions
  • Providing customers with everything they could possibly need

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