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Personal Care Attendant Resume

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Worcester, MA

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SUMMARY:

  • Proven ability to lead and manage a diverse team of customer service professionals
  • Capable of effective time management, prioritizing and meeting work performance goals
  • Excellent critical thinking, problem solving, decision making and relationship building abilities
  • Self - motivated, team player with multilingual English/Albanian/Bosnian communication skills

EXPERIENCE:

Confidential, Worcester, MA

Personal Care Attendant

Responsibilities:

  • Physically assist persons with disabilities and elders with performing activities of daily living (ADLs) and instrumental activities of daily living
  • Laundry
  • Shopping,
  • Housekeeping,
  • Meal preparation,
  • Transportation to medical providers, and
  • Other special needs;
  • Report any changes in physical or mental health to family and clinician
  • Complete timely and accurate reporting daily.

Confidential, Marlboro, MA

Customer Service Supervisor

Responsibilities:

  • Solved problems and made smart decisions that drove sales, profit or customer service;
  • Executed work efficiently and effectively;
  • Inspired strong performance in others;
  • Provided great customer service;
  • Cooperated and build positive, inclusive and respectful relationships;
  • Took accountability for actions and outcomes;
  • Coached others and provided meaningful insights,candidate feedback and clear direction that helped the team grow, develop and perform.

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