Math Teacher Resume
SUMMARY:
Experienced professional project manager with an outstanding record of delivering large complex IT projects on time, on budget, and meeting all business requirements
TECHNICAL SKILLS:
Technical Acumen: Network engineering | Blackboard | SharePoint | HTML | C++ | Microsoft Office Suite | OneNote | WebEx | Citrix | Virtual Machine Environments | Cisco IOS | MS Project | OneNote | AVAYA Communications Manager | Cisco Unified Call Manager | Cisco UNITY | MS Exchange | SQL server | Windows server
PROFESSIONAL EXPERIENCE:
Confidential
Math Teacher
Responsibilities:
- Facilitated content delivery utilizing technology resources (SMART board, ALEKS), designed games, and remedial and tutoring sessions
- Managed evaluations, grade reporting, parent teacher conferences, lesson plan development.
- Participated in development meetings with partner teachers for Math III and Math III Honors.
Project Manager
Confidential, Charlotte, NC
Responsibilities:
- Led four major projects to build four contractor operated contact centers (400+ agents each) that provided geo - diversity and enhanced high availability.
- All four projects were delivered on time, under budget, and meeting all operational success criteria.Project scope included cross-functional teams for BOA and for each contractor, Line of Business executive leadership, PMO leadership.
- Managed Small Business Deposits Contact Center operational transfer to a 3rd party supplier site to centralize support for the Remote Deposits product at one location. On time / within budget.
- Coordinated project to build an in-house outbound dialing solution replacing a 3rd party limited solution. Project implementation would provide 3 tier redundancy and greatly improve uptime/availability by 200%.
- For all projects, developed all project related and PMO required documentation along with converting technical specifications into a BRD. Led risk management/mitigation efforts. Managed financial budget along with periodic analysis, reconciliation and reporting of the same for all projects.
Graduate Teaching Assistant
Confidential, Greensboro, NC
Responsibilities:
- Developed new graduate curriculum to align with new university standards, which included new certificate courses.
- Instructed students and implemented pedagogy aligned with course curriculum and objectives.
- Conducted assessments of learning based on accreditation rubrics.
- Performed research on the following topics: cloud computing and virtual environment security..
Senior Lead Network Engineer/Project Manager
Confidential, Radford, VA
Responsibilities:
- Managed Confidential project to replace hybrid telephone switch (VoIP and analog) with new VoIP only solution on time and within budget. 8 months duration.
- Involved 3 contractors,
- Led project to plan and coordinated the transfer of employer’s network infrastructure to replace outgoing contractor’s network infrastructure in 24 hours.
- Managed a team of technicians responsible for telephone and network physical infrastructure.
- Held full accountability for data, network, and telephony services at Radford Confidential Ammunition Plant for internal and government customers, as well as other tenants throughout the facility. Accomplished tasks utilizing CISCO switches, routers, access points, CAPWAP management, Windows server 2008-2012, Endpoint Management (SCCM, Windows SUS)
- Developed and implemented Global policies for User and Computer accounts, wireless access, patch management.
Network/Telephony Engineer /Project Manager
Confidential, Radford, VA
Responsibilities:
- Executed over 50 IT projects to modernize network infrastructure providing VoIP, wireless, fiber and Power over Ethernet, including policy and procedure improvements associated with IT processes and service delivery.
- Managed 4 modernization projects for Confidential of Engineers to deliver communication services and surveillance components.
- Spearheaded the design and implementation of SCCM, blade server technology, virtualization, patch management, and SAN storage converging IT resources into a smaller physical footprint, saving energy costs and improved capabilities to increase storage.
- Led project to replace outdated Token Ring network with fiber optic cabling, Ethernet PoE switches, internal copper CAT V cabling. Project positioned company to converge data, telecommunications and video over the new fiber by deploying VoIP to more areas of the campus. Cost avoidance savings incurred by not having to install or replace copper cabling for telecommunications.
- Managed project to install fiber cabling, network infrastructure, telephone service, security cameras, network DVR system and license plate cameras for new Secure facility entrance.
- Supervised telephone and cable technicians to maintain physical voice and network infrastructure.