SUMMARY:

• Self - motivated professional with 15 years' experience in the Commercial Services Industry.
• Strengths in organization and motivating others, adding to productivity and profitability.
• Excellent written and verbal communication skills dedicated and fast paced individual.
• Ability to multi-task, update and chase delegated tasks to ensure progress to deadlines, organized and anticipates team needs along with ability to operate and promote an environment of teamwork.

TECHNICAL SKILLS:

Working knowledge of multiple computer software packages: Microsoft Excel, MS PowerPoint, MS Word; MS Outlook; Internet Explorer; Microsoft Windows XP, Peachtree, DLX, SAP, Confidential, Lotus Notes, I Series, Simparel, Divanche, Four site, Centrix, WM, Oracle, ERP, SPS, WMS. Online routing guidelines. Produce spreadsheets, pivot tables, V-lookups.

PROFESSIONAL EXPERIENCE:

Confidential, San Dimas, CA

CSR/Sales Assistant

Responsibilities:

• Help sales team on a variety of administrative tasks as required, communicate and coordinate with other departments to resolving pricing issues, generate distribution weekly inventory reports, assist sales team with monitoring online pricing and adjust channel pricing weekly, create special pricing requests, managing emails and messages from customers to voice questions and concerns along with obtaining resolutions to problems, processing orders and coordinating between departments. Monitoring inventory inbound stock to fulfill future orders, process purchase or order requisitions, track all orders and supplies and reconcile finances at the end of each production period.

Confidential, Chino, CA

CSR/ Administrative/Router/Shipping

Responsibilities:

• Check emails for requests and delivery appointments, plan pickup/ delivery times through EDI systems and Simparel/Divanche; arranging inbound/outbound shipments; Ups, set-up routing sheets distribute to desks and our carrier, print pick paperwork/shipping packing list attach labels and distribute to warehouse management using Simparel/ Divanche, keep multiple calendars for outbound deliveries
• Assigning truck drivers with dock doors, arranging inbound, short shipment reports/ eta's, departure time reports, using V-lookups, handling inbound /outbound deliveries, sales order processing, work orders, create pre-receivers, provided customer service to all truck carriers to maintain good business relations. Inputting dimensions/piece count per box using the Foursite system for Spencer's products, updating product tie/high, closing orders and EDI transmission, altering spencer's spreadsheet with warehouse productivity on outbound, print pick paperwork/shipping packing list & attach labels, scanning labels and checking correct product to be shipped. Arrange "callbacks" to protect boss's time and meeting facilities for management.

Confidential, Los Angeles, CA

Administrative/ Production & Calendar

Responsibilities:

• Administrative duties include answering and screening incoming phone calls, faxing, filing, and copying, producing spreadsheets, entering appointments into the office schedule, planning events like board meetings and luncheons, arranging meeting facilities.
• Generated purchase orders, reports, charts, using QuickBooks Premier.
• Assisted with payroll.
• Office support activities for multiple supervisors.
• Prepare compliance testing reports and scheduling tests and projects.
• Assigned each individual their daily responsibilities for each job site
• Convey materials from storage or work sites to designated area work area.
• Determine and report malfunctions to appropriate parties on machinery produce paperwork to supervisors.

Confidential, Ontario, CA

Local-Long Router/Traffic Coordinator

Responsibilities:

• Check emails for requests and delivery appointments, plan pickup/ delivery times through EDI systems and Confidential ; SAP, arranging inbound/outbound shipments LTL via DHL; FedEx; Ups, set-up routing sheets distribute to desks and our carrier, print pick paperwork/shipping packing list attach labels and distribute to warehouse management using DLX, keep multiple calendars for outbound deliveries.
• Optimize transportation routes to maximize route efficiency for multi-stop deliveries.
• Knowledge of routing theories, principles, practice methods, tools and techniques within the filled of transportation.
• Routed shipments using legal maximum tonnage per state law.
• Assigning truck drivers with dock doors, printing labels/paperwork for orders, short shipment reports/ eta's, departure time reports, handling inbound /outbound deliveries, sales order processing, provided customer service to all truck carriers to maintain good business relations.
• Advising Quality Control concerning product damage issues, manage product quality control process, managing commercial requirements, producing spreadsheets of damage in transit reports. Research routing guides for companies to schedule outbound loads.
• Creating BOL templates for billing.
• Maintaining records of quantity, type, and value of garments stocked in warehouse.
• Constant verifying counts in stock and posts/corrects to totals in inventory records.
• Verifies clerical computations against physical count of stock and adjusts errors in computation or count, investigates and reports reasons for discrepancies.
• Prepares reports, such as inventory balance, price lists, and shortages

Confidential, Covina, CA

Admin/ CSR /Clerk/ Production Assistant

Responsibilities:

• Provided customer service to all clients to maintain good business relations. Receive and time stamped and routed all incoming mail to the appropriate employee.
• Assembling transcripts booklets.
• Responsible for general administrative duties including the management of files, faxing, copying, phone, expense reports. Scheduling depositions at out conference locations, court reporters, legal video conference suites, or video deposition services.
• Managed and routed over 100 calls daily.