Resume Customer Relationship Officer - Hire IT People

OBJECTIVE:

Seeking a position which provides professional growth and flexibility and where in my skills and abilities will be optimized through continuous learning and upgradation while being innovative and resourceful.

SUMMARY:

Strong background in designing and implementing innovative sales strategies to generate fresh business opportunities and maximize market share.
Mild mannered, Articulate and Assertive with ability to interact smoothly at all levels.
Team handling with strong motivation, analytical and problem solving skills.
Cogent written and verbal communication skills.

PROFESSIONAL EXPERIENCE:

Confidential

Customer Relationship Officer

Responsibilities:

Manage closure of current store during refit & conversion
To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up - sell
Provide suggestions /feedback to improve store productivity

Cashier

Confidential

Responsibilities:

Sales and Store Operations & Audit / Compliance
Adherence of Store Operations in line with pre-defined SOPs
Ensure that the look and feel of the store is as per guidelines/standards
Track efficient Cash handling; prevent shoplifting / ensure safety and security
Visual merchandising as per plan / guidelines
Inventory and stock management to prevent stock-outs or excess Inventory
KPI reporting as per guidelines and on-time
Stock management.

Confidential

Team Handling

Responsibilities:

Ensure adherence to CE guidelines
Personally step in to handle demanding customers
Provide suggestions for improvements in CE
Utilizing data from key accounts to better service the account and the end customer.
Taking care that targets should match the s

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