COMPUTER/TECHNOLOGY SKILLS:

Office: Excel, pivot, spreadsheet, graph and charts, statistic analysis Outlook, Word, PowerPoint, Publisher. PDF, Publisher, Data Entry, AS400, ADP, PLANNING SCHEDULING, JDPoint v5.2, DM, HOST Customer Engagement Platform, DM Transman, Citrix, QuickBooks, Forecasting, S&OP, MRP, KPI, ERP, MRO, DMS, Customer Service. Shipping / Receiving, Purchasing, Cash Handling, Inventory, A.P, A/R, invoicing, bookkeeping, Office Equipment, verbal and writing communication skills in both ESL, Forklift, power and air hand tools.

CAREER HISTORY:

Confidential

CW/Clerical /Admin, Accounts Receivable

Responsibilities:

• Fulfills all assigned customer account related requests promptly.
• Transact customer account maintenance requests received in electronic work queue or file, DMS
• Fulfill customer document requests using approved processes and procedures.
• Ensure customer account privacy standards are maintained.
• Handle incoming customer correspondence following all established guidelines and procedures.
• Using email, electronic queue, fax and hard copy processes as appropriate
• Recording of miscellaneous or non - invoiced cash receipts
• Application of cash within the Accounts Receivable modules of cash receipts for open invoices for Toyota creating amortization schedule and Principal & Interest spreadsheets in excel for customers.
• Revise SOP and implemente it to improve efficentcy by 52%.
• Responds to customer request in the Letter Que
• Indexing, encrypting email
• Processing customer payments
• Processing returned mail/ up-date customer information in CEP

Confidential

Scheduler

Responsibilities:

• Performing Administrative duties and support
• Perform Audit
• Process Shipping Containers and Trailers manifest
• Customer Service request containers for Confidential apply hazardous data for ship notices
• Inventory Management
• File, organize, store and manage documents for easy Access
• Sort and process pick ticket stubs
• Perform data entry navigate multiple computer systems

Confidential, Davenport, Iowa

Order Picker

Responsibilities:

• Retrieve customer ordered parts ensure accurate and timely fulfillment of the order.
• Pack customer orders for shipping utilizing established company policies and procedures to satisfy customer needs and avoid possible damage to the order during shipment.
• Enter selected order items into the computer system to ensure inventory levels can be accurately tracked and the ordered identified for final shipment.
• Load packages Marked for final shipment onto the appropriate trailer to ensure the timely distribution of the customers’ order.
• Prepares and assembles products for stocking orders in the warehouse to ensure items are available for customer orders.
• Sustains a safe and efficient work environment to continually meet customer needs and protect the health and welfare of employees.
• Performs other activities as to ensure continuous service to our internal and external customers.

Confidential, Cedar Rapids, Iowa

Assistant Site Manager

Responsibilities:

• Working in shipping and receiving, stocked, Issue Material, Parts, Supplies, perform cycle count
• Receive order enters orders into online procurement system Put inventory away after receipt
• Providing exceptional customer service
• Proficiency in system transactions and data entry

Confidential

Accountant Assistant

Responsibilities:

• Analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Perform A/P, A/R, Compute taxes owed and prepare tax returns, ensuring compliance with payment.
• Evaluate business operations, trends, costs, revenues, financial and obligations.
• Project Coordinate
• Establish GL tables of accounts, and assign entries to accounts.
• Maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual expenses.
• Implement, modify, and document recordkeeping and accounting systems, making use of current computer technology to new employees.

Confidential, Cedar Rapids, Iowa

Purchasing Manager/ /Warranty Administrator /Accountant

Responsibilities:

• Manage, day to day, purchasing function for the maintenance department and Administration and reporting as necessary
• Assist breakdown coordinators
• Develop and update purchasing policy and planning
• Handle the purchasing information and systems, and review inventory analyzes with the management team
• Restructure the existing and potential supplier pool and update the Approved Vendor List
• Negotiate with local suppliers; prepare price comparisons?
• Forecast goals and objectives for the department and strive to meet them.
• Cost saving budgeting and targeting
• Improved all aspect of the inventory,
• Create, review and close shop repair tickets. Creating estimates, Data Entry, Forecasting.
• Project Coordinate perform cycle counts, analyze inventory, forecasting, minimize obsolesces,
• Receive inventory, enters inventory into online procurement system
• Verifies manufacturer’s or supplier’s criteria for processes warranty claims.
• Authorizes all warranty claims work and makes sure to inspect the trucks and take the required photographs.
• Complete all documents required to process the claims
• Ensures that the amounts claimed to correspond to the criteria of the manufacturer/supplier. Follows up on claims,
• Identifies exceptional cases which may result in exclusive agreements with the manufacturer/supplier; completes the required documents and follows up.
• Analyzes claims denied by the manufacturer/supplier and, if applicable, resubmit them as soon as possible or obtains authorization to cancel them.
• Ensures that company informed of uncovered and unauthorized claims.
• Analyzes and reviews credits (amounts claimed which must be defrayed by the dealer
• Reviews claim exceeding timeframes prescribed by the manufacturer which not processed in a regular manner.
• Train internal personnel on warranty provisions or changes.
• Ensures that defective parts returned to the manufacturer/supplier. Stay up-to-date on recalls and bulletins.
• Managed invoices, A/P, A/R, payroll, billing, and Process payments and credits for warranties
• Follow all required Safety and Security Policy required.
• Customer Service, Shipping / Receiving, USPS, UPS, FedEx

Confidential, Cedar Rapids

Purchasing Manager / Billing Specialist

Responsibilities:

• Manage the purchasing function for the maintenance department
• Assist Vehicle Respond Team
• Create invoices and bills for Customer
• Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
• Direct, train, schedule and assist with activities or issues for all parts department employees.
• Conduct meetings with maintenance department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
• Create, review and close shop repair order. Creating estimates, Data Entry
• Looking up part using the VIN # And OEM software.
• Maintain inventory, perform cycle counts, adjust inventory, minimize obsolescence
• Create orders by online, verbal or email with suppliers using a purchase order or company credit card.
• Receive order enters inventory into online procurement system
• Project Coordinate
• Forklift, unloading and loading trailers

Confidential, Iowa City, IA

Retailer / Entrepreneur

Responsibilities:

• Displaying items
• Advising customers on their purchases and accessorizing
• Dealing with any queries or complaints
• Coordinates all operation including interviewing, hiring, terminations, supervising, training
• Overseeing deliveries and maintain new product levels for sales and promotions
• Run weekly and monthly reports on sales, budget, inventory
• Analyze Market trends and monitors other competitive stores for comparison pricing.
• Accounting Duties