WORK EXPERIENCE

Administrative Assistant

Confidential

• Under general supervision of the Chair, with support and coordination of the Office manager, the Administrative Assistant provides administrative/financial and clerical support for the Department of Psychology's faculty and staff performing professional accounting duties utilizing the CUBS/Peoplesoft and Buyways Systems.
• Budget and Accounting: Performs budget status reconciliation and updates expenditures and monthly budget status. Sets up, calculates, and maintains detailed spread sheets for expenditure reports for 35 different grant budget areas for the year and prepare reports. Develops and monitors compliance with department budget reviews, and verifies availability of funds and preparations of funding requests. Serves as liaison for internal auditing reviews, analyses and evaluates existing internal accounting policies and procedures and continually develop improvements in efficiency, effectiveness and productivity. Monitors monthly BSR reconciliation with internal records to ensure accuracy of transaction and availability of funds and preparations of funds. Manages procurement according to state policy and procedures, and comply with Clemson University's procurement policies. Processes daily purchase orders, direct vouchers, departmental credit card purchases. Provides support with travel arrangements including hotel reservations, preparing documents for payment of conference registrations and airline tickets for over 30 Faculty and Staff. Reconciles and release department credit card charges monthly. Ensures there is adequate back - up to verify the charges, and that each amount is correctly charged to the departmental account as well as contacts vendor in case of discrepancy. Orders supplies, audits invoices to ensure correctness, and manages overall procurement activities. Oversees maintenance, safety and security of department facilities and resolves related problems as they arise. Devises, modifies and/or supervises the maintenance of complex filing systems and record keeping. Provides support for the Office Manager for personnel, departmental and grant budget and payroll. E/55
• General office: Serves as department contact person, screening and directing incoming calls, emails and visitors. Must be able to communicate effectively, provide information and answer questions that require substantial knowledge of university and department procedures and policies. Provides students and visitors with necessary brochures, information packets, parking passes, and university policies/procedures. Provides general office duties such as but not limited to ordering office supplies processing incoming and outgoing mailings. Develops policies and procedures in collaboration with the Office Manager regarding equipment needs, office procedures, and any other related decisions at regular intervals. Maintains all office equipment and manage technical support ensure that adequate supplies are on hand for all machines network printers, individual printers, toner, paper and staples for copier, fax supplies, etc. Routinely inventory office supplies and replenish as needed. Provides support for the Office Manager which includes administrative support for special events such as Department-sponsored scientific conferences and assisting in the liaison function between the department and alumni, donors, potential donors, and industry representatives. Assists Office Manager to plan and coordinate faculty/staff social activities hosted by Chair including annual dinners, special receptions, student activities, and luncheon meetings, etc. Details to be arranged include selection of date, time, location, and appropriate menu as well as making arrangements for flowers, rental items, deliveries, and clean-up. Other job duties as needed and assigned. Maintain current record of keys issued for the building and check out keys as needed for visitors, faculty, as well as maintain schedule for rooms in Brackett Hall. E/35

Student Files - Banner/IROAR: Updates and maintains student records within Banner/IROAR program for the assignment of advisors ensuring current and up-to-date records are available for students upon registration as well as maintaining new students entering the Psychology program during the year. Attend training workshops ensuring up-to-date knowledge on Banner program. Prepares and edits documents correspondence, syllabi, tests, research papers, vitae, article reviews, data entry, graphs, tables, etc. independently, assuring that grammar, format and spelling are accurate. Assists faculty with classroom responsibilities, exam preparation, monitoring and proctoring occasional make-up exams in the absence of faculty. Works closely with Undergraduate and Graduate Coordinators to maintain filing on student files, lists, and records ensuring they are updated every semester. E/10

Executive Assistant

Confidential

• Provided Executive Administrative Support to the Provost, Dr. Dori Helms within a formal office setting handling all administrative duties pertaining to the Provost office of the College. Also provided Administrative support to the Director, DeWitt Salley over the Online Education program at Clemson University.

Administrative Assistant

• Provided Administrative Support to the Interim Vice Provost and Dean of Graduate School within a formal office setting handling all administrative duties pertaining to the Graduate School.

Customer Service Rep

Confidential

• Provided quality customer service which included:
• Responsible for handling queries about warranty repairs and service for lawn and garden equipment.
• Implementing requested changes to existing accounts within SAP and performing other account maintenance and clerical duties as requested.
• Quality assessment of callers needs and resolution delivered through quality negotiation skills by using tact and patience to ensure customer satisfaction at the lowest possible cost to company.
• Uses SAP, Microsoft Outlook, Word, Excel, and Internet websites to aid in daily handling of calls, shipping products, emails, etc.

Site Director

Confidential

• Provided supervision to counselors and overseen program which included:
• Creation of scheduled activities for children.
• Interaction with parents, school staff, teachers, counselors, and children to ensure program benefits and impacts the children for success.
• Collection of tuition.
• Scheduling work schedule for counselors.
• Inventory of supplies, snacks, etc. for program.
• Conflict/Resolution disputes, etc.

Executive Administrative Assistant

Confidential

• Provided full-time administrative support to the Planning, Transportation, Information Systems, and part-time to the Mayor and City manager's offices. The Mayor's office responsibilities included personally greeting and directing people to the appropriate departments as well as directing telephone calls to appropriate parties throughout the City.
• Other Department responsibilities were as follows:
• Typed and proofed reports, council agendas, newspaper ads, letters, etc. for director over all departments as well as the city planner, transportation planner and IS manager.
• Assisted Director with council agenda items, including data processing, retrieval of information from County courthouse, making necessary copies for all council members, division heads, and news media for upcoming City Council meetings.
• Ordered and maintained all inventory of office supplies, software, hardware, etc.
• Made travel arrangements for all staff members.
• Scheduled and coordinated meetings and luncheons for all committees and boards. Planning Commission, Board of Architectural Review, Board of Zoning Appeals, ANATS Transportation .
• Maintained minutes from boards/commissions for use on City's web page. Maintained inventory of various documents and maps for sale to public, including the zoning ordinance and map, comprehensive plan, and land development regulations.
• Assisted with the development of publications pertaining to the Division, including Historic District and various informational brochures.
• Reproduced zoning books for sale to the public. Established and maintained files for City boards, Commissions, and ANATS committees.
• Operated all types of office equipment being proficient in all software platforms included in Microsoft Office and other software.
• Operated bulk postage machine in mail room as well as distribution of all city employees mail when needed.
• Processed payroll for the Planning, Transportation, IS, and Transit departments including timekeeping of all vacation, comp, and sick accrual slips for each employee within the departments.
• Handled accounts payable within all departments ensuring timely payments to all vendors.

Office Manager/Retail Sales

Confidential

• Manager over store employees with responsibilities as follows:
• Created and maintained work schedules
• Processed payroll and commissions
• Incorporated budget spending for business, processed bank transactions, accounts payables receivables
• Prepared accounting and quarterly taxes
• Managed and maintained purchasing and ordering inventory
• Implemented data research on comparison businesses
• Attended sales training on specific products of the company
• Sales associate for Cingular Wireless, Direct TV, Dish Network, and accessories
• Provided customer service for problem solving solutions
• Supervisor over payment counter for Bell South telephone payments
• Prepared and filed individual income tax returns for customers as well as supervision over employees that prepared and filed income tax returns

Insurance Agent/Sales

Confidential

• Duties included:
• Sales and customer service of Home, Auto, Life and Health insurance.
• General office duties included all aspects of keeping the daily operations of business going.

Paralegal/Legal Assistant

Confidential

• Duties included:
• Composure of various court documents, filing, setting appointments, depositions, machine transcription
• Legal research of code of laws and cases relevant to cases in SC
• Performed all accounting for law firm including payroll, taxes, and escrow
• Worked with several software programs including, Microsoft office, Quickbooks, etc.
• Corresponded with judges, court officials, attorneys, doctors, insurance brokers, etc. on various cases
• Handled personal business accounts for attorney including receiving payments from tenants and performed many other duties within law office.

Receptionist/Accts. Payable

Confidential

• Duties included:
• Greeted and directed customers to appropriate departments
• Answered and directed telephone calls
• Filing, purchasing and ordering
• Worked with Peachtree software paying all accounts for business
• Human relations with employees insurance, etc.
• Surface Mount Hand Solderer
• Duties included:
• Hand soldering of surface-mount electronic components.
• Selected prepared electronic components, read detailed assembly instructions, placed and soldered surface-mount technology components on circuit boards
• Performed wiring and bonding operations when necessary.
• Experience with Microscope when soldering.
• Maintained highest workmanship standards and ability to perform all responsibilities in areas of printed circuit board assembly, including prepping, stuffing, preparing for solder, rework and auditing of boards.
• Also included material handling, receiving parts, picking parts, handling shortages, completing proper documentation, safety, ISO and ESD coordination, ensuring quality processes and calibrating tools.