TRAINING MANAGER Resume

PROFESSIONAL SUMMARY:

TECHNICAL SKILLS:

Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook Express

EXPERIENCE:

Confidential

TRAINING MANAGER

Responsibilities:

Developed training and educational programs for resource operations staff to improve job based skills and performance to adhere to management policies.
Enlisted subject matter experts to develop and deliver educational materials and activities.
Administered quarterly training courses and performed evaluations for department personnel.
Evaluated effectiveness of training and education programs and continually upgraded curriculum
Developed comprehensive training reports that identified future and overdue training requirements of all assigned personnel - Organization received “Outstanding Ratings” for major compliance inspections.
Established a universal training program to expand newcomer’s knowledge and decision making abilities - markedly increased customers confidence in the Resource Management System.

OPERATIONS MANAGEMENT

Confidential

Responsibilities:

Coordinated and monitored Flight Management responsibilities for over 1,100 crew members.
Initiated actions to support Confidential financial management regulations and Flight Management policies.
Maintained control and accountability of personnel records, medical documentation, aviation history accounts, and pay records.
Worked with organizational IT managers to develop and maintain short and long term strategic needs of the organization.
Managed the organization’s annual budget for funding allocations by senior management.

FLIGHT OPERATIONS

Confidential

Responsibilities:

Supervised the daily functions of the Operations Center. Coordinated with multiple agencies to ensure safe and on-time departures and arrivals of over 5400 flights annually.
Technical advisor on matters pertaining to Resource Management System.
Ensured compliance with FAA regulations.
Managed the Flight Operations training program.
Compiled and delivered classified communications security briefings to departing crews.
Assisted the Senior Operations Manager with the development and implementation of departmental procedures.
Supervised daily operations of for 5,497 departures and 7,366 hours annually without incident.
Developed electronic checklists to verify Headquarters directed requirements were met - Streamlined the process to recycle crews back in the system.