Home loan processing MANAGER Resume

SUMMARY:

A highly organized and hard - working individual lookingto secure a challenging position in a reputable organization where I can apply and expand my knowledge, skills, and learnings while making a significant contribution to the success of the company.

AREAS OF EXPERTISE:

Microsoft Office Applications

Leadership

Interviewing

Planning & Monitoring

Logical & Critical Thinking

Time Management

Reports & Data Visualization

Written & Verbal Communication

Networking

Problem Solving

Training & Development

Teambuilding

Organized & Resourceful

Data Analysis & Management

EXPERIENCE:

Home loan processing MANAGER

Confidential

Responsibilities:

Manage the hiring, coaching, developing, and supervising of team members, including decisions relative to performance reviews, terminations, hires, discipline, salary options, etc. to boost performance
Manage the activities and/or operations of loan production or loan servicing team which may include a large single business function or multiple business functions.
Contributes to the formulation of work procedures, policies and methods to ensure compliance with Confidential, legal, investor, regulatory, and/or business policies which directly affect the work unit but may have an indirect, if any, effect on other departments or outside customers.
Ensure compliance with federal, state, and governmental labor rules and regulations
Effectively and concisely communicates with customers, sales partners, and senior leadership to help resolve any delay in process.
Analyze data to project and direct production goals and manage budget
Oversee Branch Inspection information for all processing teams to ensure knowledge of policies and procedures for home lending to ensure internal and regulatory compliance.

Mortgage Loan processor

Confidential

Responsibilities:

Evaluated prospective applicant financial information including salary, assets, debts and expenses in order to determine loan worthiness.
Verified and analyzed the accuracy of applicant data.
Managed real estate loan documentation.
Submission of detailed loan package to the Underwriting department that included borrower documentation, title, appraisal, and payoff information.
Ensured compliance with banking regulations.
Communicated with loan officers, underwriters, and other partners and affiliates to request additional documents; analyze requests to determine appropriate courses of action and steps required.

Home loan processor

Confidential

Responsibilities:

Provided excellent customer experience for clients applying for and receiving home equity lines of credit across the country from the point of application.
Submission all the way to funding by actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions to ensure customer satisfaction.
Performed a variety of loan documentation duties on complex lines of credit, using comprehensive knowledge of policies and procedures for home lending to ensure internal and regulatory compliance.
Navigated multiple computer systems, applications, and utilize search tools to find information
Interpreted loan policies including analysis of applicants, property, and documentation and complete acquisition of all requisite verifications for approval.
Effective and concise communication with customers, and other counterparties to obtain missing documentation.

Area trainer/interim manager

Confidential

Responsibilities:

Assisted the Center Management Team in the administrative, regulatory, quality, personnel and facilities management functions of the center.
Maintained production levels and provided suggestions on how to increase those levels
Partnered with Area Leads and Trainers to maintain overall center flow and production
Provided training and mentoring to the employees in my area
Fostered Teamwork while communicating continuously to resolve conflict proactively.
Participated in correction and prevention of Audit Findings.
Fostered Teamwork among staff while communicating continuously to resolve conflicts proactively.
Managed and developed new talent within the center, identified and implemented improvements that the center required.

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