SUMMARY:

Accomplished Product Manager professional with over 18+ years with a record of success in diverse functional disciplines.

KEY COMPETENCIES:

• Product Management
• Project Management
• Program Management
• Supplier Assessment
• Strategic Relationships
• Business Development
• Analytical skills
• Customer Service Focus
• Team Development

SKILLS:

Programming experience includes: LabView, C, C++, Visual Basic, TCL

PROFESSIONAL EXPERIENCE:

Confidential, Fountain Valley, CA

Scientist

Responsibilities:

• Responsible for the improvement of existing technologies and the development of new technologies
• Developed test methods and characterization techniques
• Developed software tools to expedite technology development
• Created test setups for automated beam profile measurements and for lumen testing in production environment

Product Manager

Confidential

Responsibilities:

• Responsible for Confidential communications division of Confidential and for entire Weapon Lights product lines
• Responsible for the overall Product Launch process.
• Produce product data sheets, white papers, manuals, competitive analysis and other marketing collateral
• Conduct technical presentations and product demonstrations at customer briefings, industry conferences and sales meetings
• Conduct Customer Roundtables, focus groups, and other programs.

Confidential, Irvine, CA

Product Manager

Responsibilities:

• Define and manage product strategy, product positioning, market research, competitive analysis, product development roadmap, product launch, product lifecycle management, and pricing strategy. Support tradeshows with product demonstrations, tradeshow - specific promotions, and technical presentations.
• Define and manage product specifications, data sheets, marketing requirement documents, and product plans.
• Responsible for web and catalog content management. Responsible for product revisions/obsolescence, developing and maintaining price lists, developing and maintaining product forecasts.
• Responsible for product training of sales team on new products and new features. Support sales team with customer management, customer visits, and industry networking. Grow sales and profitability of specific markets.

Senior Application Specialist

Confidential

Responsibilities:

• Provide expert application and product support to customers
• Act in the capacity of "expert user" and "customer advocate" in advertising marketing and engineering team members of product enhancements and creative solutions to specific applications
• Manage tracking and driving Warranty Returns Reduction Program. Interface with R&D, Application and Field Service Engineers, Quality Department and Production team on daily basis.
• Responsible for CAR closure for Motion Product Lines. Work closely with the R&D, Service and Manufacturing groups to identify and implement corrective actions
• Manage Confidential web site Knowledge Base and Corporate FTP site for Motion Control product line

Application Specialist

Confidential

Responsibilities:

• Provide expert application and product support to customers
• Generate and conduct application specific training sessions to external and internal customers to create awareness and understanding of Confidential 's products in these applications.
• Act in the capacity of "expert user" and "customer advocate" in advertising marketing and engineering team members of product enhancements and creative solutions to specific applications
• Responsible for exhibiting products for Motion Control and Vibration Isolation applications at trade show exhibits and development of specific application product demonstrations for trade shows and road shows
• Responsible for developing product and applications marketing and sales collateral. Develop and write applications and tech notes. Manage Confidential Corporation’s Knowledge Base and Corporate FTP site for Motion Control and Vibration Isolation Product Lines

Service Manager

Confidential

Responsibilities:

• Responsible for all Confidential ’s in house repairs and calibrations
• Develop procedures and processes that enhance Confidential Corporation’s ability to provide World Class Service to our clients, external and internal
• Responsible for personnel development, safety and environmental issues, and quality for Service department
• Project Manager for tracking and driving reduction of product Warranty Returns. Interface with R&D, Application Sales Engineers and Quality Department on daily basis.
• Project Manager for Service department Metrology Test Station, responsible for test equipment integration and software development

Senior Technical Support Engineer

Confidential

Responsibilities:

• Responsible for the technical support for the entire Confidential motion product lines
• Support in house repairs with hardware/software troubleshooting
• Provide expertise and support for Field Service Engineers
• Responsible for supervising the repair of the Confidential PM500. Serve as a technical resource for this product line and as the technical interface to the vendor. Write training seminars for customers and Tech Tips for PM500 users.
• Support Custom Systems group and Application Sales group with technical expertise, system integration and application/specification testing.
• Designed test station for testing and qualifying rotary stages, written in LabView

Integration Engineer

Confidential

Responsibilities:

• Electrical Engineer role in Confidential Klinger Custom Systems group, involved in various aspects of Motion control: controller and driver integration with mechanical components, testing, metrology, QC and documentation writing.
• Field Service for installation, performance verification and support of the Custom Motion Control Systems

Test Engineer

Confidential

Responsibilities:

• Involved in Analog/Digital design of optical power meters
• Hardware support development from bread board to final product
• Complete verification of specifications and quality testing