National Account Manager Resume

SUMMARY:

I want to use my education in Electrical Engineering and MBA Marketing along with my experience in Sales to work in a role that enables me to gain experience in both strategy & planning with ground level execution and control.

PROFESSIONAL EXPERIENCE:

Confidential

National Account Manager

Responsibilities:

Revenue enhancement and extraction from large corporate accounts Confidential on a pan India basis and currently handling a portfolio of revenue worth 100 million annually
360 degree account management with responsibility for driving gross acquisition, reducing net churn and increasing the ARPU by ensuring superior customer service
Increasing product penetration and sale of mobility voice & data, fixed line voice & data, M2M solutions etc through new account break - ins across sectors like hospitality, BPO, real estate, media, IT etc
Mapping the organization at different levels and matching the right telecom solution with the need of the co.
CXO level engagement to drive end to end relationship, business opportunities and lead generation through referrals

Confidential

Management Trainee

Responsibilities:

3 month marketing stint in Ahmedabad circle office: Drove penetration of 2G & 3G data packs through Usage and Retention activities, base segmentation, data mining and analysis and conducting data clinics in corporate offices.
3 month SME sales stint in Ahmedabad zone: Drove Fixed Line Data and Voice in hunting accounts by leveraging on HNI customers and generated a funnel of 75 lakhs

Confidential

Management Trainee

Responsibilities:

Responsible for increasing the Confidential permanent desk penetration in global corporate and credited with increasing their productivity by coming up with the concept of desk hygiene index
Worked with Confidential closely on cold calls and formulated a comprehensive 11 day training program “ Confidential ” which was rolled out pan India for enhancing Confidential productivity
3 month prepaid sales stint: Responsible for driving distribution parameters like gross, tertiary etc through 3 distributors with a team of Confidential and increasing availability, visibility and market share of Confidential

Confidential

Summer Trainee

Responsibilities:

Undertook in depth study of 3 categories of customers at 35 My Idea stores and conducted focus interviews
Interacted with Confidential and Confidential 3G customers and did a thorough competitor analysis by visiting their stores
Real time experience of VAS of Idea, Confidential and Confidential and recommended areas of improvement for Idea VAS
Successfully gauged consumer perception and issues pertaining to Idea 3G and put forth a 6 point action plan for mitigation

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