SUMMARY:

• Employee Relations & Retention | Staff Coaching & Performance Management | Organizational Development
• Analytical and responsive human resource professional with demonstrated strengths coaching and collaborating with business leaders on a wide range of HR issues, from employee relations and performance management to department goal - setting, benefits/compensation administration, and SAP/HRIS management.
• Excel in working with management and employees to resolve complex employee relations issues, optimize retention, and minimize corporate risk.
• Leverage deep knowledge of federal and state employment laws to ensure regulatory compliance.

AREAS OF EXPERTISE:

HR Policy Analysis & Interpretation | Employee Issue Resolution | Organizational Change Management | Global Mobility Employment Law & Regulatory Compliance | Staff Training & Development | Compensation Planning | New Hire Orientation HRIS Data Management | Benefits Administration | Talent Recruitment & Retention | Data Analysis & ReportingManagement Coaching | Employee Onboarding & Off-boarding | Employee Development & Career Planning

PROFESSIONAL EXPERIENCE:

Confidential, Franklinton, NC

Human Resources Generalist

Responsibilities:

• Advanced to lead HR operations for a 700-employee facility and deliver HR support for the entire Americas organization comprised of eight sites with a combined 1,200 employees. Serve as primary liaison among corporate headquarters, management, and employees, performing employee relations/retention, staff training and development, HRIS management, benefits administration, compensation, organizational and policy development, recruitment, employee onboarding/off-boarding, and staff mentoring, coaching, and performance management functions.
• Contributed to development and administration of programs/procedures to drive alignment of workforce with business strategic objectives, collaborating with talent acquisition and recruitment, finance, legal, and global HR functions.
• Advised management and employees in creating department objectives, supported management in conducting employee performance evaluations, and conducted job shadowing to ensure career development across all departments.
• Facilitated RIF layoffs, conducted termination notifications and exit interviews, and administered severance.
• Ensured site compliance with corporate policies and employment regulations, including EEOC, USCIS, and I-9 E-verify requirements; maintained employment records and HRIS system; and served as SAP lead for all HR transactions.

HR Global Mobility Advisor

Confidential

Responsibilities:

• Brought onboard to provide mobility strategies and management solutions supporting North American operations.
• Served as primary Global Mobility COE contact regarding all leaves of absence (LOA), weekly payroll, benefits report processing, and employee separation notifications and as SAP lead for all HR transactions.
• Developed global mobility standards for inpatriate and expatriate international relocation and local employment, ensuring alignment with strategic vision of the company.
• Delivered subject matter expertise on immigration laws for nonimmigrant and immigrant visas and managed international relocation processes for the Americas.
• Provided full assistance with a wide range of benefits, housing, compensation, employee bonuses, tax equalization, immigration laws, visa and green card procurement, and cultural training.

Confidential, Cary, NC

SAP/HR Master Data Specialist

Responsibilities:

• Delivered guidance to HR business partners on Personnel Administration and Organizational Management SAP modules and related business solutions, leveraging expertise in HR data systems to maintain employee master data and organizational management structure information and generate analytical reports.
• Served on Group Contacts and Employee Services teams.
• Coordinated lifecycle employee operations workflow with HRIS applications team, and served as primary contact for all contractor transactions and special pay for employees.
• Ensured efficient and accurate processing and uploading of information vital to timely payroll processing.

Confidential, Raleigh, NC

Human Resources SAP Analyst

Responsibilities:

• Served as HCM SAP/BEACON Personnel Administration and Organizational Management master data expert for HR Shared Services.
• Analyzed and addressed complex HR transactions and related questions supporting a 10,000-employee agency as SME for queries, workflow/PCR, payroll, benefits, and time/leave issues, ensuring compliance with agency policies and procedures.
• Recognized as a master data expert—resolved 90% of HR transactions during initial contact and closed an average of 300 cases per month while maintaining an accuracy rate surpassing 98%.
• Created procedures and job aids for reviewing and resolving complex HR issues and errors related to HR master data.
• Mentored, trained, and advised all HR field representatives on HR transaction processing matters.
• Contributed to organization-wide SAP implementation initiatives to streamline and enhance HR business processes; continuously evaluated and enhanced SAP/BEACON OM/PA processes.

Confidential, Raleigh, NC

Senior Human Resources Generalist

Responsibilities:

• Performed a broad range of HR functions spanning recruitment, staffing, employee relations/retention, organization development, compensation and benefits processing, employee on-boarding/off-boarding, performance coaching, training and development, and salary program administration.
• Led new hire orientations, maintained full lifecycle employee care, and administered organization management, career banding, and payroll programs.
• Implemented legislative salary increases and managed compensation functions encompassing salary equity, in-range adjustments, reallocations, and special minimum rates.