Sales Associate Resume

SUMMARY

Over 3 years of customer service and care experience.
Took inbound calls regarding student information and campus information with Confidential .
Checked for shipments and customer orders via phone and email with Confidential and Confidential .
Answered phone calls and took messages for professor at Confidential .
Met and exceeded daily sales quota with Confidential and Confidential .
Excellent verbal and written communication with professional phone etiquette.
Analytical problem solver with the ability to develop and evaluate options and create solutions.
Proficient in Microsoft Office; including Word, PowerPoint, Access, Publisher, Outlook and Excel.
Able to use own initiative and work as part of a team.
Available for a face to face or phone interview with 48 - hour business day notice.

PROFESSIONAL EXPERIENCE

Confidential

Sales Associate

Responsibilities:

Confidential

Clerical Assistant

Responsibilities:

Confidential

Sales Associate

Responsibilities:

Confidential

Career Attainment Mentor

Responsibilities:

Served as an educational and employment mentor for students with intellectual disabilities
Attended weekly supervision (discuss goals, tasks, and concerns)
Promoted student independence by providing support and encouragement
Assisted students in problem solving

Confidential

Welcome Assistant

Responsibilities:

Confidential

Customer Service Representative

Responsibilities:

Took inbound and outbound calls regarding Health Insurance information
Provided customers with health/human services and knowledge of Rhode Island Medicaid and ACA
HIPAA training
Enrolled customers with Health Plans