Loss Prevention Service Ambassador Resume

SUMMARY

Hard working and highly motivated criminal justice graduate, seeking to apply my area of study with my excellent customer service skills to a professional business environment, with a proven record of desirable performance when tasked with meeting demanding tasks in a fast paced work environment.

PROFESSIONAL EXPERIENCE

Server

Confidential

Responsibilities:

Provide excellent service to ensure a great customer experience
Assisted guests with making menu choices in an informative and friendly manner
Appropriately suggested additional items to customers to increase restaurant sales
Effectively communicated with kitchen staff regarding customer allergies, special requests, or issues that may arise
Regularly checked on guests to ensure satisfaction with food and beverages
Routinely cleaned tables, glassware, food stations, and assisted with closing duties

Expeditor

Confidential

Responsibilities:

Confirm accuracy and expedite orders for customer satisfaction
Provide excellent customer service
Assist servers with additional customer requests
Effectively communicated with servers, and kitchen staff regarding customer allergies, special requests, or issues that may arise
Manage kitchen line and foster good rapport with both front and back of house
Trained new expeditors with hands on training, guest service expectations, and proper food handling

Prime Now Associate

Confidential

Responsibilities:

Picking customer orders in an accurate and timely manner.
Prepped customer orders for outbound delivery, ensuring our customers were receiving the best product available.
Engaged in loading dock work to receive inbound vendor freight.
Achieved inbound and outbound delivery goals set by managers.

Loss Prevention Service Ambassador

Confidential

Responsibilities:

Greeted customers and provided them with excellent customer service to ensure they would be having a great experience inside our store.
Assisted Loss Prevention with maintaining the general safety of our customers, employees and the store using a strict set of guidelines
Assisted Loss Prevention team with shoplifting arrests, customer incidents, and store emergency situations
Reduced loss of inventory through completing audit tasks, training and education
Maintained a high level of ownership and strong decision making through the use of great team work, communication and observation skills

Event Security

Confidential

Responsibilities:

Engaged in a wide variety of customer service skills by providing guests of Safeco Field with directional information
Conducted controlled entry bag inspections using metal detectors and handheld detection wands to ensure the safety of all patrons of Safeco Field.
Accommodated guests with disabilities in a professional, respectful and friendly manner.
Responded to emergency calls involving intoxicated behavior, and addressing such situations with professionalism and respect for Safeco Field protocol.

Cashier/Stock

Confidential

Responsibilities:

Provided customers with excellent customer service, swift and accurate POS system transactions
Met daily sales goals and played a pivotal role in meeting weekly sales goals.
Maintained a pleasant, yet professional level of customer service with exceptional attention to detail
Completed required tasks of organizing the sales floor according to plan, maintain and organize back stock rooms and keep an accurate inventory of new and current merchandise.
Returned to the same position the following year focusing on improving my skills each and every day

Exterior Painter

Confidential

Responsibilities:

Engaged in professional painting of home exteriors using various materials.
Completed assigned jobs in a fast, efficient and professional manner while maintaining acute attention to detail and a friendly demeanor.
Complied with both budget allowances and professional codes as required.