Care Giver Resume
Louisville, KY
SUMMARY:
A position in Customer Service emphasizing over ten years proven experience
SKILL AREAS:
Claims Processing Customer Service Data Entry Scheduling Computer Software File Management
PROFESSIONAL EXPERIENCE:
Care Giver
Confidential, Louisville, KY
Responsibilities:
- Overnight companion
- Light house cleaning and cooking
- Change catheter
Customer Service Agent
Confidential, Jeffersonville, IN
Responsibilities:
- Provided customer service with members; responded to Medicare Advantage Plan benefits inquiries
- Updated changes in proprietary computer system
Order Taker
Confidential, Louisville, KY
Responsibilities:
- Take food orders from customers over the phone in busy work environment
- Deliver food orders to customers in dining area
Benefits Counselor
Confidential, Louisville, KY
Responsibilities:
- Took 50 calls daily, enrolling federal employees in flexible spending accounts
- Processed medical and dependent care claims; determined coverage; paid or denied claims
Café Barista/Cashier
Confidential, Louisville, KY
Responsibilities:
- Made coffee and other beverages to order; sold pastries and other food products
- Handled financial transactions
Benefits Counselor
Confidential, Louisville, KY
Responsibilities:
- Took 50 calls daily, enrolling federal employees in flexible spending accounts
- Processed medical and dependent care claims; determined coverage; paid or denied claims
Customer Service Representative
Confidential, Louisville, KY
Responsibilities:
- Contacted retail businesses; scheduled deliveries of major appliances; troubleshot/rectified delivery problems
- Used Excel spreadsheet to schedule/track deliveries
Data Entry Clerk
Confidential, Louisville, KY
Responsibilities:
- Entered financial data into computer database
- Maintained files in cabinets in alphabetical order
Statistical Clerk
Confidential, Jeffersonville, IN
Responsibilities:
- Assembled survey packets for the 2000 Census
- Took inbound and made outbound calls for survey households; entered data into computer program
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