Customer Service Resume Bronx, NY - Hire IT People

SUMMARY:

I provide high quality customer service to the public. I am a highly active motivated customer service professional with over five years of experience and seeking a long - term opportunity. Capable of working in a fast-paced environment, utilizing exceptional negotiation and problem resolution skills to handle high volume inbound customer calls. My sales and initiative skills at my knowledge are needed, to adherent desire to assist customers and future growth .

SKILLS:

Proficient in Microsoft Word, Excel, and PowerPoint.

Cashier experience and processed a broad range amount of currency, checks & coins.

The ability to be an innovative thinker, extreme hard worker & being punctual.

EXPERIENCE:

Confidential, Bronx, NY

Customer Service

Responsibilities:

Assisting clients with daily needs, recording mental, physical and emotional behaviors also responsible of full supervision of the client.
Knowledge of medical terminology learned from attending educational health classes provided.
Experience working hospice, elderly, children disabled and adolescents care.

Confidential, Long Island City, NY

Customer Service

Responsibilities:

Experience working in a call center environment, managing scheduling, canceling, confirming and rebooking client’s trips.
Assisting customers on finding landmarks and vehicle location and providing information.
The ability to solve customer’s problems, handling high volume inbound calls and communicating with dispatch and building relations.

Confidential, Hempstead, NY

Customer Service

Responsibilities:

Well known knowledge of the POS system, Drive-thru experience with headset, cleaned lobby floors by sweeping, mopping and table tops.
Helped with kitchen prep when needed and to learn for extra skills and using my initiative to help train inexperienced staff or general staff members within the business.

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Customer Service Resume

Bronx, NY

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