Interviewer/ Market Surveyor Resume

SUMMARY:L

Four years as a Confidential market surveyor / researcher. Assistant management and supervisor experience, in both retail and warehouse/industrial field. Over 3 years of file/claims support clerk in workers compensation, and other related office fields. 2 years of medical distribution experience. A self - starter, whose strengths are in multi-tasking and efficient management of time to reach production goals.

TECHNICAL SKILLS:

Computer Skills: AS400 systems, Lotus Notes, MS Office 95 - 2013, Windows 95 - Windows 8.1, MS Word, Excel, Power-point, & Outlook. Mac OS 9.23 - Tiger 10.2.1, plus Baxter system.

PROFESSIONAL EXPERIENCE:

Confidential

Interviewer/ Market Surveyor

Responsibilities:

duties include telephone studies at the Confidential Center for both the business/ commercial sector and for the residential sector.
Both require the collection of data for customer satisfaction, program knowledge, and current participation with the customer’s local utility company.
Other studies at the Confidential Center have included ones for transportation and health issues.
And several projects have been to recruit households for participation in metering studies connected with the local utility company in the participant’s area.

Certified Safety Specialist

Confidential

Responsibilities:

Perform Fire/ Hole Watch, and ground support for various refineries.
Confidential certified trained. Also trained in hazardous materials and waste evacuation procedures, and Chevron fire training.
Dispatch operator, receptionist at Confidential newspaper, and receptionist and recruiter for Dynamic office Solutions.

Confidential

Medical Distributor

Responsibilities:

Storing of hospital’s daily shipment.
Delivery of all received packages and orders to hospital’s departments.
Plus, additional help to receiving, and distribution department.

Confidential

Claims Support / File Clerk

Responsibilities:

Sort and filed all related correspondence to assigned alpha-split.
Pull and deliver files as requested by claims staff.
Retrieve and index faxes for whole office.
Weigh, stamp and seal all outgoing mail, on Confidential automated mailing system.
Cover receptionist on high volume call center during breaks and when absent.
Performed filling duties.
Pick-up incoming mail from drop off bins.
Sort mail related to files according to numerical split.
Attached new mail to file.
Pull and return files for examiners at request.

Confidential

Supervisor/ Training Supervisor/ Package Handler

Responsibilities:

Started as a loading package handler.
Shortly moved to training supervisor.
As a trainer, I trained new hires on loading methods.
First, as a group, in a class environment.
Then assigned 3 to 5 new hires weekly.
I’d continue their training out in the operation.
I trained new supervisors on how to run their operational belt.
Then given an operational belt of my own to supervise.

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