RESEARCH AND PROCESSING CLERK Resume Miramar, FL - Hire IT People

PROFILE:

Exceptional research clerk generating consistently high levels of productivity. Proficient at identifying time - saving methods ensuring increased company productivity. Excellent ability to partner with corporate departments in order to resolve outstanding consumer matters.

CORE COMPETENCIES & SKILLS:

Interpersonal communication

Great ability to multitask

Microsoft Office Suite 2010

Funds Management System (Mainframe

Program Effectiveness Assessment)

Adept at troubleshooting

100% Accuracy

High productivity

Data entry (Alpha/Numeric)

Strong research ability

Excellent organization & Time Management

CRS Mariner2/SPMS Shipboard Systems

Great attention to detail

PROFESSIONAL EXPERIENCE:

RESEARCH AND PROCESSING CLERK

Confidential, Miramar, FL

Responsibilities:

Developed dispute packets to submit to the Confidential for delinquent workers’ compensation claims.
Submitted appeals to insurance carriers on underpaid claims.
Remained current on workers’ compensation laws in the State of Florida.
Processed refunds to carriers.
Initiated reversals of incorrect transaction voids to recoup credit balance.
Reapplied credit balances when posting errors were identified.

RESEARCH CLERK

Confidential, Miami, FL

Responsibilities:

Researched and retrieved onboard charge receipts for the bar, gift shop, medical clinic, photo shop, and tours desk in order to verify validity of charges.
Created refunds where appropriate and advised Guest Care Department.
Responded to guest requests for copies of receipts, resulting in increased guest satisfaction due to prompt response time.
Developed email templates in response to recruiting issues, which resulted in increased work product.
Due to unsurpassed efficiency in the department, was designated a peer mentor to assist fellow staff members in completing their assigned workload when time permitted.
Supported the Credit Card Department by creating all documentation needed to release funds on guest credit cards.
Analyzed in-cabin beverage charges for last cruise days in order to provide management with accurate trends related to beverage consumption and created a corresponding monthly usage report.

We provide IT Staff Augmentation Services!

Research And Processing Clerk Resume

Miramar, FL

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship