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Assembler Resume

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Gilroy, CA

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SUMMARY:

  • Professional with 10 years in IT as a Network Administrator / Engineer.
  • Root - Cause investigation and resolution of LAN WAN hardware and software issues.
  • Comfortable in the server room and resolving end-user issues.

EXPERIENCE:

Assembler

Confidential, Gilroy, CA

Responsibilities:

  • Review Orders, Verify Parts Lists,
  • Assemble computers, including custom water coolingTroubleshoot problems,
  • Work with Inventory to rectify missing/incorrect parts,
  • Resolve issues for Testing and QA departments

Network Engineer

Confidential, Sunnyvale, CA

Responsibilities:

  • Log Daily Activity using Exchange
  • Manage Trouble Tickets with Track-IT
  • Desktop Support, Setup, Administration and Troubleshooting of LAN WAN VPNs using various monitoring/remote tools
  • Assembled, configured, maintained and backed up workstations, servers and Virtual Machines
  • Configured & maintained copiers, printers, hotspots and other misc equipment
  • Authored How-To Guides
  • Maintained computer hardware and software database

Technologies: Cisco VOIP / Avaya / Compellent SAN / VMWare ESX / Ironport / Sonicwall / IBM Bladecenter / TCP/IP / Active Directory 2008 / F5 VPN / VLAN / Traffic Monitoring and Shaping with Riverbed / Blackberry / Exchange 2007

Network Administrator

Confidential, Sunnyvale, CA

Responsibilities:

  • Desktop Support
  • Network & Server Upgrades & Maintenance
  • Planned / Managed IT relocation and redesign for multiple office relocations
  • Responsible for day to day IT operations including but not limited to helpdesk and backups.
  • Support staff of 40+ Local & 20+ Remote users
  • Troubleshooting Root Cause issues of Lan, Wan hardware and software issues, Hardware planning purchasing and implementation, website updates

Technologies: Active Directory 2000/2003 / HTML / Exchange 5.5 & 2003 / Symantec Firewall &VPN / Barracuda & GFI Spam solutions / SNAP / VOIP

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