Regional Deployment Installer Resume Hebron, KY - Hire IT People

SKILLS SUMMARY:

Technology Support, Customer Service, Communication, Training, Problem Solving, Attention to Detail and Sales

WORK EXPERIENCE:

Regional Deployment Installer

Confidential, Hebron, KY

Responsibilities:

Perform all tasks for a given site with strong attention to detail Meet customer guidelines for quality and timely completion of all installs
Ensure the functionality of all assets that were worked on Follow extensive safety protocols and regulations at all times

Final Assembly Technician

Confidential, Redmond, WA

Responsibilities:

Installation Technician/Technical Phone Support

Confidential, Seattle, WA

Responsibilities:

Installation and technical support of Confidential ® training equipment used by military and law enforcement personnel
Troubleshoot with customers via telephone, VPN and internet to resolve problems Verified all components worked properly through careful inspection under varied circumstances Instructed system trainers to maintain a quality experience

Home Safety Counselor

Confidential. Auburn, WA

Responsibilities:

Consulted a diverse clientele of individuals and families throughout the Puget Sound region to discuss various home safety issues and offered effective solutions
Presented comprehensive product education that covered a wide range of home safety such as smoke and fire, medical emergencies and burglary or home intrusion

Technical Customer Support and Inside Sales

Confidential, Bellevue, WA

Responsibilities:

Facilitated the repair process ensuring superior and prompt customer service
Collaborated with production control and shipping/receiving departments to meet customer expectations
Provide excellent communication to customers through technical support and inside sales

Warehouse Lead

Confidential, Renton, WA

Responsibilities:

Consulted with suppliers to keep a proper amount of stock in the warehouse
Pulled stock for the stores, allowing them to present a wide variety of choices to the customers
Met with and updated the warehouse managers to keep them current on the department’s status
Consulted with general contractor to insure all building requirements were met Inventoried stock and staged it for installation
Lead crew to insure buildings and structures were completed on time and under budget.

Senior Technical Analyst

Confidential, Bellevue, WA

Responsibilities:

Kept the Windows based servers available and updated Insured the local and wide area were available 24 hours a day
Setup remote offices located in 16 different states allowing them to communicate with the corporate office
Built and repaired desktop and laptop computers, as well as training end users on their proper use