Senior Client Partner Resume
Ashville, NC
OBJECTIVE:
Strategic Senior Sales Executive offering 29 years in value - based SaaS, Cloud Transformation, ERP & IT sales. Accomplished at driving revenue growth, aligning customer needs with solutions and services, maintaining solid pipeline activity, and converting leads to enhance profitability. Confident in delivering individualized sales presentations to entice new business. Dedicated customer relationship management expert focused on customer satisfaction and retention. Seeking Strategic Sales Executive position with a forward-thinking organization where I can utilize my professional selling and customer success skills.
SUMMARY:
- Track record of consistently meeting annual sales goals and targets that align with the company s vision and objectives.
- Excellent sales opportunity process and management skills with managing customer expectations and deliverables, other sales colleagues, internal stakeholders throughout sales qualification and closing cycles.
- Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Sales Operations, etc.) and external partners
- Identify customer business drivers, challenges and technical requirements while utilizing Storybrand selling approach to match proposed products, solutions and services.
- Drive the growth and recurring revenue with customers and set territories while maintaining 10x of quota in pipeline activity to ensure annual sales targets are met.
- Collaborate with Product and Solution Specialists to develop value - based demo s and proposals.
- Conduct thorough cloud transformation needs assessments and discoveries with clients to generate solutions-based presentations and proposals on a customer s business requirements.
- Create solution road maps for customers that address their existing needs and upsell additional solutions services that align with a customer s business objectives.
- Coordinate solution and service responses to requests for product and services
SKILLS:
Sales Executive
Sales Strategies
SAAS
CRM
ERP
Data Management
Enterprise Resource Planning
Master Data Management
MDM
Software as a Service
Business Intelligence
Customer Relationship Management
Strategic Sales Specialist
Sales Solution Architect
Cloud ERP
EXPERIENCE:
Senior Client Partner
Confidential, Ashville, NC
Responsibilities:
- Work with existing and prospective Confidential customers to identify Confidential Consulting Services engagement opportunities throughout Mid Atlantic and Southeast US Focus primarily on cloud transformation projects withing retail and fashion industries along with financial, retail, services and professional services
- Lead teams to sell implementations, upgrades, managed services for SaaS, on-prem enterprise solutions: Financials, Workforce Management, HCM, Supply Management, Warehouse Management, and PLM Conducted detailed Agility Discovery Cloud Transformation sessions to develop a solid business case and implementation road map that illustrates the value of solutions and assurance of project estimates.
- Provided customer with cloud transformation benefits summary that consisted of - business processes transformation by moving redundant and manual processes to the cloud, -increases process times or reports, workflows and workstreams, -reduced savings in operation costs and - illustrated how business goals and objectives would be met by moving to new cloud technology. Increased sales opportunities, expedited sales closing process, created business
- Provide recommendations for optimal products to meet customer needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Confidential, Asheville, NC
Senior Sales Manager
Responsibilities:
- Hospitality, Manufacturing, Distribution, Non-Profit
- Assisted organizations with determining best practices and approach for transforming their HR organization to a Cloud HCM environment.
- Created a cloud transformation opportunities ROI benefits summary that consisted of savings of time, elimination or redundant processes, cost reductions and identified where the new solutions aligned with future goals of the an organization.
- Increased sales opportunities, expedited sales closing process, created business partner program, developed customer management satisfaction process.
- Created indirect revenue models; increased revenues by 30%.
- Generated 35% net new revenue growth.
- Increased existing customer base revenues by 5% through up sell strategies
Confidential
Sales & Business Development Manager
Responsibilities:
- Manufacturing, Financials, Retail, Distribution
- Developed simplified direct revenue model, enhanced existing indirect revenue model through channel partners, developed solution - based selling approach.
- Developed multiple solution selling model that resulted, increased deal size by 60%
Confidential
Eastern Sales Director
Responsibilities:
- Responsible for growing Eastern region with net new Data Management - Digital Commerce opportunities.
- MDM solutions: Stibo, Oracle MDM, Informatica, Hyler. Identified customer online commerce revenue gaps and developed competitive online product positioning to support online product revenue goals.
- Used consultative sales approach and that resulted in over $3 million of net new pipeline opportunity.
- Created indirect revenue model from partners that resulted in 15% new revenue.
- Consistently provided exceptional service and attention to customers and stakeholders.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
Confidential
Senior Sales Executive
Responsibilities:
- Provided enterprise ERP services to fortune 1000 companies.
- Worked closely with team members to develop project estimations, road maps and meet revenue deadlines
- Improved regional revenue by leveraging multiple partner channels and sales strategies.
- Solutions: Oracle, JDE, All Oracle MDM Solutions, OBIA, OBIEE, Fusion Middleware