Closing Manager Resume
Alameda, CA
SUMMARY:
Experienced IT Technician with a demonstrated history of working in the computer hardware industry. Skilled in Computer Repair, Sales, Management, Electronics, and Technical Support.
SKILLS:
Windows 7/8.1/10, Server 2012 R2, Mac OS, Android, IOS
Active Directory, Powershell, TCP/IP, Subnetting, DNS, DHCP, Remote connection, Computer networking, Routing, VPNs
Basic computer architecture, Software management, Customer service, Data management and recovery, Microsoft Office, Office 365, Team Management
EXPERIENCE:
Confidential, Alameda, CA
Closing Manager
Responsibilities:
- Reached Confidential 's store quality and security standards.
- Lead the closing team to meet fulfillment deadlines, handled guest complaints and worked with AP on building security.
Confidential, Alameda, CA
Owner
Responsibilities:
- Built IT service and computer repair shop. Provided desktop support for individuals in store and on site, worked with local businesses on networking, network hardening, SAAS, and desktop support, and repaired desktop hardware, consoles, phones, and laptops.
Confidential, Alameda, CA
General Manager
Responsibilities:
- Upgraded technology infrastructure. Installed new desktops, credit card readers, and software for the front desk.
- Surpassed hotel revenue performance year over year.
- Managed sales, rooms, payments, and reservations via SAAS program Opera, and handled customer services and resolved guest issues.
Confidential, Alameda, CA
Customer Relationship Manager
Responsibilities:
- Grew clientele traveling to trade shows and managing accounts for SAAS Confidential software via Salesforce.
Confidential
Technician
Responsibilities:
- Solved tech issues of clients using remote desktop support and tracking tickets.
- Completed in store hardware repairs.
- Assisted building Hyper - V servers for clients.
Confidential, Kalamazoo, MI
Regional Manager
Responsibilities:
- Opened new locations.
- Built store and trained a team of technicians to repair electronic hardware
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