Childcare Provider Resume Tulsa, OK - Hire IT People

SUMMARY:

SKILL:

Customer Service Skills, Office Administration, Microsoft Office, Multi - Line Phone System, Risk Management

WORK EXPERIENCE:

Childcare Provider

Confidential, Tulsa, OK

Responsibilities:

I was a live in child care provider, and housekeeper.
My duties were to provide child care for a 2 year old and a 7 year old.
This included meal prep, cooking, cleaning, bathing the children, and making sure the children made it to various appointments activities, and school on time.
Time management was a must when dealing with young children, and their schedules.

Customer Service Representative

Confidential, Tulsa, OK

Responsibilities:

I worked an inbound line for corporate customers of a major wireless phone carrier and had to assist customers with their phone bills.
This included explaining charges, helping set up payment arrangements, and figuring out the best plan for them to keep the cost down but still have all the features they required to run their business smoothly.

Customer Service Representative

Confidential

Responsibilities:

As lead dispatcher it was my duty to make sure that all trucks in the fleet had freight to haul.
This included contacting brokers, and customers to arrange pick up/delivery of items, as well as negotiating price.
I managed a small fleet of trucks, which means I had to keep in contact with drivers making sure they were driving their required miles for the day, and informing them of drop off and pick up locations.
If drivers fell behind schedule it was my job to inform clients and customers, and rectify any issues that would arise from it.