Customer Service Representative Resume
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West Warwick, RI
EXPERIENCE:
Confidential, West Warwick, RI
Customer Service Representative
Responsibilities:
- Handle day to day branch operations
- Face to face customer service and sales
- Follow strict company guidelines
- Answer multiple phone lines
- Check cashing
- Process bill payments
- Check Deposits
- Collection Calls
Confidential, Boston, MA
Child Care Provider
Responsibilities:
- Ensured safety of 8 - 30 children daily
- Kept records of 30 children, including day by day observations and information regarding activities including meals served and medicine administrated
- Read to toddlers and taught them easy painting, drawing, handicrafts, and songs
- Answering customer phone calls
Confidential, Providence, RI
Customer Service Representative
Responsibilities:
- Handled a high volume of incoming calls
- Built relationships during a short call
- Organized member information and documented conversations
- Strong computer and technical skills
Confidential, Providence, RI
Business Analyst Intern
Responsibilities:
- Consolidate survey and quantitative data for analysis
- Generate 2-5 reports daily using Microsoft Excel
- Responsible for disseminating meeting notes
- Coordinate IT resolutions, both internal and external