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Customer Service Representative Resume

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West Warwick, RI

EXPERIENCE:

Confidential, West Warwick, RI

Customer Service Representative

Responsibilities:

  • Handle day to day branch operations
  • Face to face customer service and sales
  • Follow strict company guidelines
  • Answer multiple phone lines
  • Check cashing
  • Process bill payments
  • Check Deposits
  • Collection Calls

Confidential, Boston, MA

Child Care Provider

Responsibilities:

  • Ensured safety of 8 - 30 children daily
  • Kept records of 30 children, including day by day observations and information regarding activities including meals served and medicine administrated
  • Read to toddlers and taught them easy painting, drawing, handicrafts, and songs
  • Answering customer phone calls

Confidential, Providence, RI

Customer Service Representative

Responsibilities:

  • Handled a high volume of incoming calls
  • Built relationships during a short call
  • Organized member information and documented conversations
  • Strong computer and technical skills

Confidential, Providence, RI

Business Analyst Intern

Responsibilities:

  • Consolidate survey and quantitative data for analysis
  • Generate 2-5 reports daily using Microsoft Excel
  • Responsible for disseminating meeting notes
  • Coordinate IT resolutions, both internal and external

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