Material Coordinator Resume Connecticut - Hire IT People

SUMMARY:

1 to 3 years’ experience in Customer Service
Prior work experience in logistics and/or warehousing
Strong working knowledge of Microsoft Office Suite products with strong excel skills
Working knowledge of SAP - Preferred

Superior communication skills both verbal and written.
The ability to respond professionally to customers inquiries via telecom and/or email
Ability to solve problems
Detail oriented and highly organized
Self - motivated and able to work on own initiative
Ability to work in a team environment
Project and detail oriented

PROFESSIONAL EXPERIENCE:

Confidential, Connecticut

Material Coordinator

Responsibilities:

Coordinate returned material from RMA as well as failed shipments
Resolve all RMA documentation, system and receiving issues to ensure proper processing of material
Ensure proper certification is with material prior to processing to Quality department
Creation of Warehouse RMA’s for all failure shipments out of our Fairburn and North Haven facility
Research proper ownership and destination of failed shipments
Coordinate return of Customer owned material due to failed shipment
Follow up with customer service on items due for return to Confidential
Work closely with other Aftermarket Teams such as Customer service, Operations, Quality, Receiving, Warehouse and Shipping to effectively ensure transactions are properly executed
Manage Metric Report for aged material and RMA receipts processed