PROFESSIONAL OVERVIEW

Professional Experience includes Technical, operational, and managerial service with well over 15 years of varied computer experience spanning from computer operator to UNIX System Administration/Analyst and Computer room Manager to include working as a System Analyst working in a Continuous Operations Monitoring Center similar to a Network Operating Center .

Secret Security Clearance

Technologies:

• Operating Systems: Windows 7, Windows Vista, Office 2010, Office 2007, 2003, XP, UNIX
• Languages: Basic SQL, Basic Secure Shell, Basic Perl, Basic Java and Basic Java script
• Browsers: Mozilla, Firefox, Internet Explorer, Netscape
• Software: MS Office Suite, Professional, Microsoft Visio, Microsoft Project, IIS, Mercury, Opsware,
• TCP/IP, VPN Firewall Basics, Oracle Discoverer, EMC Software Management Console, Microsoft Active Directory basics, LDAP Browser/Editor, Putty, Basic Wireless Networking Basic, Remedy, Right Now Web, Seibel, Tivoli Network and Portal monitoring tool and Big Brother

PROFESSIONAL EXPERIENCE

Confidential

Tech Refresh Technician

DEPLOYMENT TECHNICIAN

Provide computer support for desktop and laptop computer users in a secure military environment

Selected contributions:

• Deploy new laptop and desktop computers desk side to include: un-boxing equipment, connecting all required cables and peripherals, verify data transfers, run scripts and repackage retiring assets.
• Relocate computers from one network location to a new network location
• Update asset information to maintain inventory integrity
• Re-Image computers with Enterprise standard software

Confidential

COSC Tech Refresh Technician

Provide computer support for desktop and laptop computer users in a secure military environment

Selected contributions:

• Deploy new laptop and desktop computers desk side to include: un-boxing equipment, connecting all required cables and peripherals, verify data transfers, run scripts and repackage retiring assets.
• Relocate computers from one network location to a new network location
• Update asset information to maintain inventory integrity

Confidential

Computer Operations Monitoring Center

INFORMATION SYSTEM TECHNOLOGIST

Information System Technologist professional engaged in system monitoring and analyst encompassing technical expertise in the area PC and software application. Additional responsibility includes PC connection to the network, Assist Firewall personal with IP implementation and server maintenance.

Selected contributions:

• Actively monitor network activity evaluating capacity and reliability of all network links, and provide necessary responsive action to network outages when needed.
• Work with Engineering to preform customer migrations, network change/upgrade and repairs.
• Provide assistance, basic configuration in the installation of network devices routers, switches.
• Produce the daily status briefing for the CEO's and other top management personnel.
• Preform regular environmental checks on air handlers, chillers, UPS and backup generators.
• Provide occasional assistance with equipment installation, cabling, and with rack-based PDUs.
• Utilized basic knowledge in Java-script to assist in identifying a remote system error.

Confidential

SR. SINGLE SIGN-ON ENGINEER

In charge of access management securing Internet, Intranet Extranet Web-based and enterprise applications using Single Sign-On SSO , LDAP and CAC Cryptographic Logon CCL authentication for hundreds of Army applications supporting Army and Department of Defense initiatives protecting the sensitivity and criticality of Classified and Unclassified information systems.

Selected contributions:

• Technical NCO for Single Sign ON finding advance technical solutions for SiteMinder software integration and installation and providing answers to SiteMinder functionality/implementation.
• Administratively Verified SSO applications in addition to reviewing signed memorandums of agreement MOA as verification of Interim/approval to operate LATO/ATO .
• Perform SiteMinder upgrade on IIS, Apache, Domino, I Planet, and Oracle Web Servers in conjunction with configuring custom Web Agents using SDK, JDK and Web Logic 8.1 software.
• Establish, Administer and manage all access to the SSO test environment for approved customers

Confidential

SR. COMPUTER SYSTEM ANALYST

Sr. member of the team responsible for all administrative aspects of HP-UX and Windows 2000 Server platforms running an Oracle database. Additional responsibilities were assisting in training field Systems Administrators and local new hires.

Selected contributions:

• Instrumental in the recovery of critical downed site during Desert Storm
• Developed UNIX shell scripts designed to increase productivity for over 63 sites internationally.
• Worked closely with Network Operations Center NOC to design networks changes using TCP/IP, troubleshooting LAN connectivity issues, firewall access and IP address changes.
• Installed software updates/releases and security patches on workstations and servers.

Confidential

UNIX SYSTEM ADMINISTRATOR

• Provided System Administration support for five Sun/Solaris UNIX System, three HP-UX Systems, and one IBM-AIX System located at the headquarters while supporting various remote locations in the United States and overseas.
• Selected contributions:
• Designed and ensured system server software releases, patches, and software upgrades were installed and maintained on all nine UNIX servers by tailoring each for the applicable system establishing a 98.9 system availability
• Updated and established new system documenting procedures for system recoverability

Confidential

• UNIX System Administrator- Built and Configured over 28 servers, made and ran cat-5 cable
• Setup and managed over 1000 user accounts covering over 31 locations while providing system utilization training for each location
• Computer Room Manager - Two years attained a rating of 'Outstanding' facility rating
• Unit Training Specialist - Developed a comprehensive training package adopted and utilized throughout Air Force bases in Korea and Okinawa.
• Co-wrote the Disaster and Emergency Plan for Base Data Processing Center
• Successfully spearheaded a cross utilization program to increase customer relations and improve the working relationship among co-working agencies.

Confidential

Computer Operator

• Monitors computer system to ensure continual and efficient functioning.
• Generates scheduled output reports and special forms, inspects print quality of all reports/documents and distributes computer documents to the AFCU user.
• Posts ACH payrolls and debit files received from the Federal Reserve.
• Scans and indexes membership applications, loan files for migration to the On Base Document Imaging System.
• Maintains incoming/outgoing backup tape library database located at Iron Mountain.
• Processes end-of-day schedule coordinating computer program executions and report printing which ensures the most effective utilization of AFCU's computer resources.
• Processes monthly, quarterly and yearly processing for the credit union organization.
• Performed operational maintenance tasks. Monitors temperature and humidity in the Data Center.
• Performed problem escalation when necessary and kept managers informed.