Outreach Coordinator Resume
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Bellflower, CA
AREAS OF EXPERTISE
- Spanish speaking
- Strong intrapersonal communication
- Empathetic
- Effective problem - solving skills
- Proficient in Microsoft suite
- Adobe Suite and HMIS-Clarity
- Trained in SBIRT
- Motivational Interviewing
- SOAR program.
PROFESSIONAL EXPERIENCE
Outreach Coordinator
Confidential, Bellflower, CA
Responsibilities:
- Coordinates weekly street outreach in 8 cities, interviewing and administering assessment tools.
- Develops and implements case management plans to approximately 40 individuals experiencing vulnerabilities related to substance use, medical, mental health, and other systemic barriers, evaluating solutions towards goals.
- Utilizes outreach strategies, such as rapport building, cultural humility, and motivational interviewing to develop positive relationships and understand history of individual circumstances and barriers.
- Responds to calls and referrals from city officials, law enforcement, institutions, and community stakeholders on a weekly basis regarding encampments, hotspots and individuals requiring mental health, medical intervention and/or shelter.
- Collaborates and participates in case conferences involving partner organizations including mental health agencies, service providers, shelters, and medical facilities to provide coordination and evaluate appropriate next steps.
- Maintain complete client records (electronic data base - HMIS), daily activity logs, mileage logs, and other reports as directed.
Social Work Intern
Confidential, Bellflower, CA
Responsibilities:
- Planned and conducted workshops for approximately 5 participants with a history of incarceration, substance-use, homelessness and mental health, enrolled in an employment program.
- Interviewed and surveyed community members in order to asset map neighborhood, evaluate themes, community perceptions, strength and needs in order to develop plans to address issues and connect individuals to resources.
- Researched and developed Lived Experience Advisory Board bylaws and initial plan to implement within its homeless services program.
Social Work Intern
Confidential, Lawndale, CA
Responsibilities:
- Participated in workshops and trainings to increase knowledge of mental health issues and finding effective treatments.
- Interviewed students and parents, utilizing intake assessments and Bio/Psycho/Social to understand family, school, mental health history.
- Developed and conducted workshops, mindfulness sessions, support groups for approximately 3 classrooms.
- Provided psychoeducation and therapy to individuals referred by school social worker and teachers.
- Maintained case notes and documentation for clients.