Transformational Leadership Resume Profile
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West Chicago, IL
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- Trailblazing CIO, CTO, Business Partner, and Digital Marketing Innovator whose technology strategies, platforms, products, and services accelerate revenue growth and improve business performance. Passionate and driven to build customer-centric solutions and responsive teams that create value for all stakeholders. Recognized by Information Week 500 for exceptional IT leadership and served as Confidential when it was awarded Computerworld's Best Places to Work in IT. Fully capable and ready to take your one-to-one marketing and customer experience management to the next level.
- Revenue Creation: Developed and leveraged the technology solutions that enabled a 200M company to nearly double its annual revenue. Transformed an IT organization positioning it to support 1.3B revenue growth and play a pivotal role in the company's sale 200M profit .
- Data-driven Innovation: Deliver cutting-edge solutions that lead the market in customer relationship management and digital marketing technology. Developed, implemented, and managed a data-driven marketing loyalty platform that generated 300M annual revenue and measured meaningful customer journeys. Created a flexible big data management platform that improved marketing capabilities and resulted in new revenue streams. Established analytics ecosystems that have improved marketing performance and created new customer value.
- Mergers and Acquisitions: Drove IT integrations supporting multiple large-scale mergers and acquisitions. Developed merger integration plan between two 1.8B technology product and services companies resulting in a 50 reduction in the business application portfolio and 38 decrease in technology costs.
- Expertise that Drives Business Value
- Digital Marketing
- Big Data
- Analytics
- Business Intelligence
- Reporting
- Infrastructure Management
- Product Management
- Product Roadmaps
- Outsourcing and Alliances
- Merger and Acquisition
- Customer Loyalty Solutions
- Revenue Creation
- IT Strategy and Leadership
- Software Development and Engineering
- ERP
- eCommerce
- Product Innovation
- Supply Chain management
- Information Security
- Talent Development
A History of Innovation and Business Growth
Confidential
CIO / CTO
- Recruited to oversee all marketing technology products and IT services delivery to Confidential customers. Play central role in building the IT organization and growing Aspen division by defining and executing IT strategies, creating product roadmaps, developing marketing technology and reporting platforms, scaling and leveraging technology solutions, reengineering processes, improving operational efficiencies, managing and mitigating risk, building and implementing programs, and reducing operational costs. Direct 14M OPEX, 17M CAPEX budgets supporting product development and infrastructure.
Transformational Leadership
- Developed and leveraged reusable technology components increasing delivery speed, reducing delivery costs, and enabling the company to scale its marketing technology for the first time.
- Introduced new direct marketing channels and technologies digital, email, mobile, SMS social, display ad, big data, analytics keeping Epsilon at the technological forefront of its market.
- Consolidated and outsourced data centers to collocation and cloud providers reducing corporate risk and improving systems reliability, capacity, and services.
Revenue and Cost Impacts
- Facilitated 60 revenue growth from 250M to 400M over five years and Confidential sale to Confidential by transforming Aspen into a managed services provider previously delivered the technology platforms that lifted Aspen's revenue from 40M to 250M over four years in two key vertical markets.
- Defined and delivered enterprise marketing technologies loyalty and big data reporting platforms, web-based delivery solutions, and custom services facilitating and supporting 300M in client revenue.
- Cut IT operating costs Confidential renegotiating contracts and improving vendor management processes.
Other Key Impacts
- Created and instituted an analytics-based consumer marketing platform that supports 220,000,000 annual communications across three business lines and segmented over thousands of marketing campaigns.
- Built Marketing Technology team from the ground up, spearheaded IT acquisition integration, and implemented SAP ERP within six months.
Confidential
Consultant
- Recruited to provide technical leadership to a high-tech manufacturing client in the midst of an organizational merger. Developed and executed IT infrastructure consolidation and ERP/business applications reorganization plans, assessed product and infrastructure viability, identified integration costs, gauged business value and cultural fit, and developed and executed the integration plan.
- Defined IT strategy and tactical execution plan for merging two divisions integrated products, technology, infrastructure, and personnel resulting in 2M 35 cost savings.
Confidential
Chief Information Officer
- Recruited to transform Confidential IT operations and leverage technology to better manage 20 annual growth. Served as technology partner to multiple business units, defined and implemented IT strategies and plans, reengineered IT architecture and infrastructure, initiated and directed enterprise projects, and supported acquisition efforts by creating technology transition plan and integrating business systems and IT personnel. Owned 14M OPEX, 8M CAPEX budgets.
Transformational Leadership / Revenue Impacts
- Repositioned IT to facilitate and support nearly four-fold revenue growth from 500M to 1.8B .
- Initiated and established ecommerce sales channel that generated 125M annually by its third year.
- Implemented IT staff review process that reduced turnover and elevated employee satisfaction.
Cost Reduction / Efficiency Improvement
- Drove IT operating costs to