SUMMARY:

• EMC Certified Professional with over 8 years of experience in IT industry and 5 years of experience in Backup implementation, Architecture, administration and troubleshooting.
• Proficient in EMC Backup and Recovery technologies Avamar, Legato NetWorker, Data Domain and Data Protection Advisor
• Proficient in installing, configuring and administering Avamar 5.x and above.
• Proficient in installing, configuring and administering NetWorker 7.6.x 8.x
• Extensive Experience in Total Recovery of the servers in the event of disasters.
• Experience in Integrating VMware with Avamar for Virtual Machine backups.
• Experience with Avamar and NetWorker integration with Data Domain.
• Proficient in performing client migrations between technologies and also technology refreshes.
• Proficient in allocating storage to different Operating System servers from different storage arrays
• Proficient in performing zoning configuration on different fiber channel switches for storage and tape libraries.
• Have ample knowledge in creating custom reports based on client requirements using Data Protection Advisor
• Expertise in documenting, writing scripts, guiding and mentoring Junior associates.
• Effective communication skills, team building skills, ability to work effectively with minimal supervision and good analytical and problem solving skills.
• Expertise in configuring Windows 2000 2003 server TCP/IP, Active Directory, DNS DHCP Servers.
• Ample knowledge in multi vendor OS like Solaris, RedHat Linux and Microsoft Windows.
• Experience in 24X7 / on-call support in a datacenter environment with more than 500 servers.

SKILLS:

• Backup: EMC Avamar, EMC Legato NetWorker on UNIX and Windows platforms
• Backup Storage: Data Domain, EDL, Tape Libraries, SAN storage
• Libraries: StorageTek Libraries and Virtual Tape Libraries VTL
• O.S: Solaris, Windows, Linux
• Backup Metric Tools: EMC Data Protection Adviser DPA
• Storage: EMC DMX 4, Clariion, EMC Isilon

Hardware: EMC DD 6xx, DD 890, DD 990, EMC Avamar Gen2, Gen3, Gen4 Gen4s, EMC Symmetrix Arrays DMX, EMC Clariion CX series arrays, Clariion Disk Library, Cisco MDS, Brocade/McData Enterprise Directors Switches, EMC Celerra File Servers.

Software:

• EMC Avamar 5.x, 6.x, 7.x
• EMC Legato NetWorker 7.6.x, 8.x
• Data Domain DDOS
• Data Protection Advisor 5.8.x, 6.x
• VMware vSphere 5.x

Operating Systems: Windows 2000, 2003, 2008,2012, RedHat Enterprise Linux RHEL , SUSE, Solaris, and Microsoft Clustered Services.

WORK EXPERIENCE:

Senior Backup Administrator

Confidential

Roles Responsibilities:

• Worked with EMC RCM team on planning and providing resources for Avamar grid upgrades.
• Troubleshooting backup failures, categorizing them to make sure long and repeated failures are addressed as priority.
• Performed Backup server upgrades and patching during the approved maintenance window.
• Created custom alerts for monitoring backup servers Avamar, NetWorker DD using DPA.
• Gathered and created reports using different tools relating to the SLA, capacity trending.
• Performed grid migrations using root-to-root method.
• Performed client migrations from one Avamar grid to another.
• Registered for EMC product alerts and made sure to review all ETA and see if any apply.
• Upgraded backup agent and plugins on multiple backup clients for maintaining supports on all software.
• Created Standard Operating procedures and became a key contact for the L1 and L2 team. Involves training the customer on installations, setting up clients for backup, recovery procedures.
• Performed audits regularly on the backup servers to validate all the settings are as per the documented company standards
• Implementation of MS Exchange 2010 DAG backups with Avamar Exchange VSS
• Participated in Disaster Recovery DR exercises relating to backup clients in support.
• Monitored the daily operations queue to look for any critical restore requests and perform them as needed.
• Proactively monitoring health of the backup infrastructure and performing reboots if needed.
• Participated in Change Advisory Board CAB calls representing backup team and also validating other infrastructure changes won't affect the upcoming backups or the running backup servers.
• Participated in SLM to make sure that the apps / DB / servers are supported by the current version of the backup application.
• Perform rigorous testing on the new technology apps to make sure all scenarios are considered in backup and recovery.
• Updating tech stacks with the tested new versions of backup servers. Also validate the environment with vendor compatibility matrix Both software and hardware.

Environment: EMC Avamar 6.x, 7.x, AVE, EMC NetWorker 8.x, DDOS 5.1,5.2,5.4, Windows 2008,2012, CentOS 5.x, 6.x, NMDA 1.5, NMM 3.0 SP1, Oracle DB, MSSQL 2008,2012, Exchange 2013, EMC VNX, EMC Isilon, vSphere 5.5.

Backup Administrator

Roles Responsibilities:

• Implemented the designed NetWorker data zone at multiple datacenters configured the libraries and data domains to be ready for backups and restores.
• Performed migration of clients from old NetWorker data zones to the new NetWorker data zones.
• Performed Installations configurations on NetWorker Clients.
• Troubleshooting the existing configurations of client resources and groups.
• Troubleshooting day-to-day backup failures KT to customer in handling backup failures, errors basic troubleshooting tips.
• Configuring the Bootstrap backup, creating and mounting backup device.
• Customizing the backup environment, managing number of groups, number of clients in each group, backup schedule times, configuring policy directive resource.
• Performing Clone-controlled replication CCR .
• Configuring Data Domain to NetWorker for de-duplication using boost protocol.
• Provided training on Disaster Recovery DR to the customer.
• Training on NetWorker Architecture purpose of the services.
• Created SOP's relating to the technology and also processes related to the customer environment.
• Configured different NetWorker Modules in the customer environment.
• Performed upgrades on Data Domain, NetWorker Servers.
• Adding newly built NetWorker servers in to DPA for data collection.
• Generate reports and created custom reports as per the customer requests.
• Performed test restore requests as the customer policies.
• Created multiple scripts to perform routine daily tasks like health checks etc.
• Provided 24X7 on call support for Sev 1 and Sev 2 incidents and restores.

Environment: EMC NetWorker 7.6.x, Data Domain DD6xx, DD880, DDOS 5.x, DPA 5.8.

Associate Storage/Backup Administrator

Roles Responsibilities:

• Allocated Storage from EMC Clariion and EMC Symmetrix DMX as per the SOP.
• Worked with Data center team and submitted all the necessary requests in preparation for EMC Avamar grid installs.
• Worked with EMC FE and CE to get the data nodes configured on to the customer network.
• Worked with EMC to get the newly configured grids installed with Avamar.
• Provided on call support 24X7 for EMC as well as multi vendor arrays supported by the clients
• Administering day-to-day backups and maintenance based on DPA report.
• Worked on troubleshooting the clients with the backup failures, open tickets with EMC support and fixed the issues.
• Activated clients to the Avamar grids and scheduled them for backups as per the company standards.
• Configuring cron based replication between two data centers setting up in-flight encryption for the replication.
• Configured NetWorker servers for VTL Virtual Tape Libraries for Faster Backups and Restores Configured the Juke Boxes for Total Backup solution.
• Performing health checks on the backups infrastructure.
• Worked with EMC support on the Avamar GC, check point, hfscheck failures and also NetWorker server issues.
• Provided 24X7 On-call support in rotation with others in the team.

Environment: EMC Avamar 4.x, 5.x, Windows 2000, Windows 2003, Red Hat Enterprise 4.x, Solaris 8, DPA 5.5.

Associate Systems

Roles Responsibilities:

• Installed, configured, upgraded, administered and supported Solaris 2.4-2.8, Linux, Tru64, and Mac OS X Server in a 24x7 network of 28-nodes consisting of Sun E420R and Netra T1 servers, Ultra 5, 10, 60 and DEC Alpha workstations, Sun SparcStation20s, SunRay appliances, and Linux and Mac OS X Server systems.
• Maintained corporate servers - router, firewall, mail server, transparent HTTP/FTP proxy, CVS server, and Intranet site and dialup server.
• Setting up Servers and Functions Domain Name Services, E-mail server, Application server, Administrative Server, Library Server and other servers .
• Installed and configured Net-SNMP and other SNMP flavors on Solaris 2.6/7/8/10, Linux, and AIX to monitor processes, CPU, disk space, etc.
• Specified, acquired, installed, and maintained dozens of Enterprise-class Sun and Intel Solaris-based servers and associated peripherals.
• Disk mirroring and RAID implementation using Solstice DiskSuite and Veritas Volume Manager.
• Using VMSTAT, IOSTAT, SAR, TNSPING and NETSTAT to determine the system and network health.
• Write shell scripts to automate repetitive tasks multi-platform user account creation and maintenance, file transfers between proprietary applications, etc.
• Specified, sourced, configured, and deployed a redundant collection of high end commodity servers to act as firewalls, web servers, and database servers.
• Administered Create, Mount/Unmount, File System Integrity, Backup/Restore the File Systems UFS, NFS .
• 24/7 availability in a high stress production environment. Participated in on-call rotation.

Environment: Solaris 2.6/7/8/10, Linux, Mac OS X Server10.4 10.5, Ultra 5, 10, 60 and DEC Alpha workstations, Sun SparcStation20s, SunRay appliances, and Linux and Mac OS X Server systems, Quantum DLT-7000 jukebox