SUMMARY

• More than 15 years of experience in the following areas:
• Leading and delivering solutions across a broad spectrum of technologies, leveraging various SFDC/Project Management approaches with teams in different countries US, Germany, China, Indian, Singapore
• Excellent tracks of fixing problematic projects, and developing new products, record of turning around China branch business in 12 months
• Leadership, strategic planning EMBA , product/project development and management skills are inherent traits that I have fine-tuned through hands-on experience
• Strong and solid technical background in product development Ph.D. in E.E., Master in IT , project management PMP/CSM and industrial Standard CEM/ANSI .
• Functional strengths and industry experience include Business Intelligence, CRM/CIS/Billing, Smart Metering, Energy Management, Power Systems, Power Market, Management Consulting and High Tech/Software Development
• System and Business Architect, Product Owner of several SaaS based CRM/CIS/Smart Metering/MDM/Billing/EMS systems that host millions of customers and end devices
• Rich international work experience in US, UK, Germany, China, Singapore, Switzerland, Middle East

TECHNICAL EXPERTISE

• Dev Methodology: Water Fall PMP , Agile CSM
• Continue Integration: Jenkins, SVN, TFS, Ant, PVCS, Visual Studio 2013, Eclipse, Deployit, Clear Case, Auto testing
• System Integration: WSDL/SOAP/Web Services, WSS, RESTful/JSON, ESB/BizTalk, EDI, X.12
• System Security: VPN, SSL, SSO, X.509, Certification, OAuth 2.0, SAML, Telnet, SSH, PCI, SAS70
• Architect: SOA, MVC, Client/Server n tier, MSMQ, CSLA, WCF
• Languages: C, C , C , Java/J2EE/Servlet/JSP/EJB, HTML, XML/XSLT, ASP, CSS, Ajax, JavaScript, UML, Shell languages, Assembly
• OS/Framework: HP-Unix, Solaris, Linux, Windows2007/2008, .Net Framework 4.5, WCF 4.5, Andriod, iOS
• Servers/Technologies: WebLogic, IIS 7, Apache Tomcat
• Database Skills: Oracle11i/10g,9i/8.x,SQL Server MS Access, SSIS, SSRS, JDBC/ODBC, OLE/DB, Crystal Reports, SQL, Master Data Management MDM , OLAP
• Hardware: IBM PC, PENTIUM-II, III IV, and IBM 390 OS/400

PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Responsibilities:

• Business and Management: Strategic SaaS Billing/CRM/CIS/products research, planning and development New customer implementation/large system integration Business partnership creation and management software project management Market communications/publications Creating sales proposals and legal documents
• Industry standard activity: a Smart Grid Panel SGIP company representative. b ANSI American National Standard Institute Smart Metering Committee member and section leader
• Engineering: Product/Project Architect/Owner of multiple SaaS based US/international Smart Metering/CRM/CIS/MDM/Billing/Software solutions, system integration, managing Indian offshore team

Architect:

• Chef Architect of SaaS based CRM/Billing solution using SOA, BizTalk, .Net/MVC/WCF/SQL Server leading an offshore team
• Chef Architect of SaaS based Settlement platform with MDM using SOA/.Net/MVC/WCF/SQL Server, the system integrates with power markets/utilities in PJM/NYC markets leading an offshore team
• Chef Architect of multiple CRM/Billing solutions integrating with NYISO/New England ISO/ERCOT markets
• Chef Architect of Energy Management Solution using SOA/.Net/MVC/WCF/SQL Server and integrating with TX IBM Portal and multiple smart devices

Achievements:

• Successfully led and managed multiple key Billing/CRM/CIS/MDM/Settlement projects/solutions that host millions of customers/meters
• Built up ista's first SaaS based CIS/Energy Management Solution, and successfully promoted to ista European and China branches
• Built up ista's first customer call center and related software applications
• Established all major energy management solution partners
• Built up ista's first Settlement Data Business Intelligence BI Analysis offering for multiple energy retailers in different markets NY/NE/TX/PJM
• Built up ista's Business intelligence solutions to improve customer overall operations
• Successfully migrated ista NA solution to Germany and UK and set up the first customers

Confidential

Country Operation Manager

Responsibilities:

Business and Management:

• Built up and managed overall ista China operation teams Product / Project / Operation / R D
• Built up and managed overall operational processes
• Managed and coordinated with ista US/Germany/China teams on multiple CRM/CIS/Smart Metering/Billing software projects
• Built up and managed all vendor and customer relationships

Engineering:

System and Business Architect of the major CRM/CIS/Smart Metering/MDM/Billing/Energy Management solutions system/hardware/software

Project Management:

• Oversee project management, provide guidance/discipline and ensure successful project delivery
• Manage several large scale/ complex project implementations, client relationship/engagement to ensure one time delivery and profitability
• Create cross functional, department level coordination and best practices, pursue excellence in all aspects of operations
• Create a knowledge base of continuous improvement

Architect:

• Chef Architect of China version of SaaS based CRM/Billing/MDM solution using SOA, BizTalk, .Net/MVC/WCF/SQL Server
• Chef Architect of Tianjing 3rd largest city in China Cloud based real time heat supply and CRM/BPO platform using GIS/SQL Server/SOA/.Net technologies
• Chef Architect of large scale Smart Meter Data Management System using Client/Server architect /C/C /SQL Server

Achievements:

• Successfully turned over ista China's problematic projects in 12 months
• Tripled company FTEs within 3 years
• Achieved fast growth of ista China business 3 digits growth rates from 2010 to 2014
• Created overall operational processes for product/project/engineering management, and obtained ISO9001 certification
• Managed all operational teams Project, Product, Engineering, R D
• Successfully developed ista China's SaaS/Cloud based CRM/CIS/AMI/MDM/EMS/Billing solutions
• Built up ista China's metering manufacturing facility in June 2013 in 6 months
• Successfully developed ista China's first measurement/monitoring/control products in 9 months with CMC certificates
• Successfully implemented several large scale/complex projects

Confidential

Sr. Project Manager

Sr. Software and System Engineer / Team Lead

Responsibilities:

• Management: Team management, leader/architect of multiple MRM/CIS/Metering projects Defined company's ISO processes for project management and development.
• Business: Sales/marketing/customer coordination Customer service/Technical consulting Business architect and analyst of multiple Smart Metering products.
• Industry standard activity: Active ANSI American National Standard Institute member defining industry standards, various section leaders.
• Engineering: Chef Architect and designer of multiple software/firmware systems/projects Rich experience and strong technical background in smart grid and smart metering industry.

Architect:

• Architect of the new generation of Smart Meters using C/C /Assembly/C12/Teridian/Hitachi microship
• Architect of large scale Master Data Management using C /Asp/Oracle working with Switzerland team

Achievements:

• Developed L G's first Smart Meter management system using Oracle, asp.net working with Switzerland team
• Developed L G's first cellphone based Smart Meters
• Successfully managed L G's latest smart meter development with millions of meter sales.
• Manager overall company firmware and software development
• Committee member on multiple company acquisitions.

Confidential

Electrical and Software Engineer / Team Lead

Responsibilities:

• Main designer and developer of Internet-based power system substation real-time control, protection, monitoring system using Java/Oracle
• Siemens substation automation system development / implementation/ installation / maintenance / technical support using Siemens Spectrum technology
• International projects implementation and commissioning experience in Singapore and Middle East

Confidential

Research Engineer

Responsibilities:

• New power system transient analysis, protection algorithms research and implementation using harmonic, traveling wave technologies, C/Assembly
• Key designer of power system fault detection and location device using 8051/8096 single chips