Summary:

• Over 5 years of experience in analysis, design, development and deployment of web application using client-server technologies. Worked with distributed and object oriented programming in N-tier architecture with Microsoft technologies
• Over 2 years of experience in MS Dynamics CRM 2013 2011 implementation and customization.
• Experience in end-to-end SDLC and a thorough understanding of CRM concepts demonstrated by developing Microsoft Dynamics CRM and custom, data-driven .Net applications.
• Experience in developing custom Plug-in and workflows using CRM SDK and C .NET.
• Experience in CRM web services/WCF interface and LinQ based queries to perform CRUD operations.
• Experience in consuming CRM APIs for development of custom API libraries for front end development and external service integration.
• Experience in design and development of web based applications using ASP.NET, C , ADO.NET, WCF and Silverlight.
• Extensively worked on WCF and Web Services to provide SOA architecture and Configuration based activation applications on SOAP and REST protocols.
• Extensively worked on designing and developing web applications using HTML5, XML, JavaScript, JQuery, LINQ and AJAX.
• Extensively worked on designing and normalization of relational database, creating complex database queries using SQL queries, stored procedures, Functions, Views, Indexes and Triggers, Rules, Defaults, user defined data types and functions in SQL Server.
• Experience in SSRS for development of reports for CRM and other applications.
• Experience in using SSIS for data migration from and to CRM Systems using script components as well other 3rd party tools.
• Experience with several design and development tools like MS Visio, VSS and XMLSpy.
• Experience in implementing Agile Methodology for application development.
• Expertise in project and code documentation during various stages of SDLC.
• Strong analytical, problem-solving, and inter-personal skills with excellent written and verbal communication skills.
• Excellent interpersonal abilities, a good team builder, leader and member along with ability to work under pressure to meet deadlines.

TECHNICAL SKILLS:

• .NET Technologies Web Technologies
• ASP.Net 3.5,4.0, C .NET, ADO.NET, XML, HTML, DHTML, CSS, XSLT,
• WPF, WCF, Windows Workflow WF JavaScript, jQuery
• Languages Middleware
• C , T-SQL, UML ADO.NET, WCF, XML Web Services
• Databases Web/App Servers
• MS SQL Server 2000/2005/2008 MS-IIS
• Version Controls Methodologies
• Visual Source Safe VSS 2010 E-R Modeling, DFD
• Reporting Tools Operating System
• SSRS Windows 2008/7.0/2012
• Tools
• Visual Studio.Net 2008, 2010, 2012 BIDS,
• MS Visio, XMLSpy, VSS

Professional Experience:

CONFIDENTIAL

CRM developer

Description:

• Intel Corporation is one of the world's largest and highest valued semiconductor chip makers.
• In the project, CQN is developed to enhance the performance and introduce new features with latest technology to the existing tool used by Intel's Customer Quality and Reliability group. This tool is being accessed by CQE Corporate Quality Executives in Intel sites from all over the world. The Account entity is customized and related to various custom entities like Customer Knowledge, CQS Dashboard, Service Offered, etc. CQN records all the customer information and quantifies the quality of the customers.

Role Responsibilities:

• Worked with business analysts, MS Dynamics CRM Support Analyst, and user department staff to evolve MS Dynamics CRM features and functionality.
• Prepared requirement documents, training documents and security policy documents.
• Interacted regularly with project manager, end users and business analyst to update the status of the project and ensure implementation of the project plan.
• Configured new MS Dynamics CRM entities and forms to support changing business needs.
• Developed plugins, custom workflow activities consuming MS Dynamics CRM web services using CRM SDK.
• Developed a Web Service interface/WCF service for web portal to consume CRM services.
• Extended the existing CRM Functionality through the SDK.
• Used JavaScript code for client side data validation and UI enhancements.
• Developed custom .Net forms and integrations with CRM when requirements may not be met through customization.
• Developed custom reports in SSRS and attached it with MS Dynamics CRM.
• Documented and tracked all MS Dynamics CRM changes consistent with IT policy and procedures.
• Performed special projects and other duties as assigned.
• Imported and exported customizations between development, QA and production environments.

Environment:

MS CRM 2013, .NET 3.5, C .Net, Visual Studio 2012, SQL Server 2012

CONFIDENTIAL

Description:

• CONFIDENTIAL is one of the largest independent software corporations in the world and works hard on helping clients' business perform in a better way never before possible.
• In this project, it imported CRM to optimize customer intimacy with the objective to improve sales at the same time it wanted to migrate existing ACT sales process to Microsoft Dynamics CRM 2013.

Role Responsibilities:

• Communicated with business users to gather business requirements about the migration and customization of new CRM system.
• Prepared Software Requirement Specification, project plan and execution plan for implementation working along with BA.
• Prepared detailed GAP analysis to document and estimate the degree of customization required.
• Involved in implementing Microsoft Dynamic CRM 2013 installation/Configuration/Customization .
• Involved in Migrate ACT 6.0 data Account/Contact/Opportunity and others to Microsoft Dynamics CRM 2013.
• Involved in creating/updating custom entities, forms, and views in MS Dynamic CRM 2013.
• Integrated exiting organization with Business Unit/Sales Territory to create sales pipeline and reports based on Opportunity.
• Created Sales pipeline custom reports in CRM.
• Experienced in customizing Microsoft Dynamic CRM 2013 interfaces using CSS, custom plug-ins and workflow.
• Involved in setting up Business Unit/Users/Security Roles/Territories.
• Involved in creating workflow for sales process to automate the probability and sales pipeline stages.
• Involved in integrating SharePoints 2010 with CRM for document management solutions.
• Involved in Unit testing and integration testing.
• Involved in the deployment of the application in the production and maintained postproduction activities.

Environment/Tools:

MS Dynamic 2013, .Net Framework, Visual Studio 2012, C , WCF , REST, SOAP, Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2012 R2, XML, HTML, CSS, MS Visio, Windows Server 2008 R2

CONFIDENTIAL

Description:

• The Financial Industry Regulatory Authority is the largest independent regulator for all securities firms doing business in the United States.
• This project is aimed to develop a customer and response tracking system related to finance industry. It is used for effective tracking of a service request to allocation of the service request to a Customer Service Representative and to provide a solution to the customer. It covers features like Zone wise Organization structure with Role based security, Outlook integration, Email generation, Case processing, and status based workflow, automated notification and dashboard to track service requests.

Roles and responsibility:

• Involved in implementing Microsoft Dynamic CRM 2011 installation/Configuration/Customization .
• Communicated with business users to gather requirements for their new CRM system, and prepared Software Requirement Spec Document, Design Document.
• Followed Sure Step agile based methodologies for the project.
• Used Microsoft Visio to create Case Diagrams, Sequence Diagrams.
• Involved in creating/updating custom entities, forms, and views in MS Dynamics CRM 2011.
• Customized Microsoft Dynamics CRM 2011 interface using CSS, customizing plug-ins and workflow.
• Used ASP.Net, AJAX, and JavaScript framework to create UI and bind the data from business layer.
• Involved in bug fixes/upgrades, unit testing and integration testing.
• Involved in performance issues and code optimisation.
• Involved in deployment of the application in the production and maintained post production activities.
• Conducted end user training.

Environment/Tools:

MS Dynamic 2011, .Net Framework, Visual Studio 2012, C , WCF, REST, SOAP, ASP.NET 3.5, JavaScript/AJAX, JQuery, MS SQL 2008 R2, XML, HTML, CSS, MS Visio

CONFIDENTIAL

Description:

The Self-Employment Training SET program is a new program, sponsored by the U.S. Department of Labor Employment and Training Administration DOL/ETA , which seeks to help unemployed workers start businesses in their fields of expertise. The SET Program is a limited-time pilot program that seeks to investigate the kinds of supports likely to be most helpful to dislocated workers seeking self-employment. It is being tested and evaluated in only a few cities around the United States.

Roles and responsibility:

• Involved in full SDLC to produce high quality Website.
• Designed front end User Interface with help of ASP.NET and CSS.
• Implemented web based front end using ASP.NET, JQuery, CSS, HTML controls and business logic using C .
• Developed UI Screens using ASP .NET Web Forms and C .NET.
• Developed various screens and validations using JavaScript and jQuery.
• Extensively used the ASP.Net controls Grid View, Repeater, Data List for effective interface design.
• Designed Presentation Tier web pages using the Master Pages, Themes, Skins by utilizing HTML.
• Created various SQL Queries, Functions, Stored Procedures and Views using SQL Server 2008 R2.

Environment/Tools:

C , ASP.NET 4.0, ADO.NET, JavaScript, JQuery, CSS, SQL Server 2008 R2, MS Visual Studio 2012, VSS

Description:

• Educators and policymakers want to improve programs that help with students' transition to college, training, work, and independent living. To do this, they need to know how students are doing, what resources exist, and who is using them. This important project studies the experiences of CONFIDENTIAL
• youth when they making transition to the next chapter of their lives as young adults. The study is sponsored by the CONFIDENTIAL
• Department of Education. Students, parents, teachers, and principals are being asked to take part. NLTS 2012 will collect information from approximately 15,000 students, ages 13 to 21, from more than 400 school districts. Wave 1 of data collection for NLTS 2012 began in spring 2012 and continues through summer 2013, and wave 2 is planned for spring 2014

Roles and responsibility

• Created various SQL Queries, Functions, Stored Procedures and Views using SQL Server 2008 R2.
• Designed and generated reports using SSRS.

Environment/Tools:

SQL SERVER 2008 R2, MS Visual Studio 2012, VSS

CONFIDENTIAL

.Net Developer

Description: Confidential is an internet based application that will enable individuals to schedule medical appointments through the internet. The application will also be used by authorized medical providers to server as a patient queuing system. The scheduling clerks will use the same application to schedule appointments via phone if needed. The queuing application will be updated automatically as the appointment slots are confirmed by the members/scheduling clerks.

Roles and responsibility:

• Involved in the requirements gathering, analysis, design, code review and development stages.
• Developed Multi Tier Application in .NET using 3 layers approach. Presentation layer was developed using Winforms, business layer developed using C , and data access layer developed using ADO.NET in C .
• Developed reusable UI widgets such as the navigation menus.
• Design and developed static and dynamic pages validating Client side and Server side script
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Used AJAX controls techniques while designing the Summary page to present data dynamically and to allow interaction.
• Worked intensively on User Interface.
• Developed CSS and involved Master Pages to user interface uniformity.
• Deployed triggers for e-mail confirmations.
• Wrote Stored Procedures, Transactions, Triggers and SQL-Statements to access data from SQL Server Database.

Environment/Tools:

MS CRM4.0, SQL Server 2005, IIS 6.0, C .Net, AJAX, Visual Studio 2008

CONFIDENTIAL

.Net Developer

Description:

Developed and Deployed an order control system for their clients to enable them to place, track or update orders. Also provide them ways to manage company's resources to increase company's productivity. By using the system, clients can control the delivery durition based on when the order is placed and the confirmation notice when order complete. An employees can view progress and productivity of the resources under their supervision. As a defined workflow, whenever an order is received, it goes into the corresponding manager's list, and updates will also be sent to the client throughout the process.

Roles and responsibility:

• Involved in full SDLC followed by agile methodologies to produce high quality software model using N-Tier Architecture
• Designed front end User Interface with help of ASP.NET, Ajax Controls, and CSS.
• Implemented web based front end using ASP.NET, JQuery, CSS, HTML controls and business logic using C .
• Developed UI Screens using ASP .NET Windows Forms and C .NET.
• Developed various screens and validations using JavaScript and jQuery.
• Extensively used ASP.NET Data Grid and Data List. Controls for displaying the data.
• Used Ajax Update Panel for faster post back of the data and prevent flickering of the screen.
• Designed and implemented XHTML/HTML by using XSLT, XML.
• Implemented a separate query processing using LINQ and created data entry web applications, with LINQ to SQL CRUD operations.
• Responsible for maintaining a session of messages between a client and a service using WCF facilities.
• Worked on designing and coding WCF Service Contracts, Data Contracts and Operation Contracts.
• Successfully tested each new feature by writing a test case in Test-driven development
• Designed and generated reports using SSRS.

Environment/Tools:

C , ASP.NET 4.0, MVC 3.0, WCF, ADO.NET, JavaScript, JQuery, CSS, AJAX, HTML5, XML, XAML, IIS 7.0, SQL SERVER 2008 R2, MS Visual Studio 2010, SSIS, SSRS

Description:

The application is designed and developed for their financial department to get financial data and related account information. This application collaborated with third party service integration generates real-time data which provides accurate and timely information which used by the finacial teams. It also provides different role based sites for senior manager, team leader and teamers.

Roles and responsibility:

• Involved in Requirements Gathering, Design Analysis of the Customer Specifications, Development and Customization of the Application.
• Designed and Developed Web application: Web layer with ASP.NET and business layer with C , Data access layer with ADO.NET Entity framework advanced functionality and Microsoft SQL Server 2008 as database.
• Used MVC for separating the application object model from GUI.
• Developed web based applications using ASP.NET, C , MVC, JQuery and AJAX.
• Configured security features for the application using Form Based Authentication and Role Based Authorization using C and ASP.NET.
• Designed and Developed Master Pages, Themes and Skins in ASP.NET to achieve consistent, rich look and feel of the web site.
• Used Sessions, Cookies and Application Level State Management in Application.
• Implemented JQuery UI core interaction plug-in for advanced effects built on top of JQuery JavaScript Library.
• Implemented AJAX and used AJAX Controls toolkit to improve performance, responsiveness, interactivity and features of application.
• Performed validations on Web Forms using .NET Validation Controls and also Client Side Validation using JavaScript.
• Designed WCF with SOA to support Distributed computing where services were consumed by end users.
• Created Stored Procedures, Functions, Views and Triggers in MS-SQL database using T-SQL for regulate and maintain complex data.
• Designed reports in multiple formats using SSRS.
• Performed TDD, Unit Testing and Performance Testing using MSTest.

Environment/Tools:

ASP.NET 3.0, Microsoft Visual Studio 2008, C , MVC 2.0, ADO.NET, ADO.NET Entity Framework, AJAX, XML, HTML, JavaScript, WCF, WPF, SQL Server 2008, SSRS.