SUMMARY

• IT professional with 12+ years of experience including 7 years as an Event Management/Fault Management Consultant & Architect & APM consultant with experience in design and development solutions for EMS team with expertise in Netcool Omnibus, Netcool Impact, BMC PEM, HP BSM and CA SOI. And also I worked simultaneously on APM and Monitoring using HP BPM, ITM, ITCAM RRT,HP Sitescope, CA UIM,.
• 3 years as a Splunk & EM Consultant with experience in Splunk 6.x.
• 2 years as an ETL script developer using Perl, Unix Shell Scripting, Oracle PL/SQL and SQL.
• Good experience in design and develop of solution approaches for Bi - directional integration of Splunk with Event Management tools for dashboarding and event root cause analysis to reduce the noise alarm.
• Good expertise in developing solutions for event correlation & suppress the events using Splunk.
• Good experience in design and develop of the solution approaches for integrating Event Management tools with ServiceNow, HP SM,CMDB, IPSoft and IBM Mobile First and other Event Management tools such as HP BSM =>Netcool Omnibus, ITM=>Netcool Omnibus,…..
• Good experience in design and develop the workflows for automating the functionality checks of the Fault/Event Management system, Fault/Event Management Integration such as EMSóServiceNow, Event Enrichment, Event Correlation, Event Flow and alert the customer before it effects the business.
• Strong ability to develop socket program to integrate Element Management System with Network Management system. Develop socket programs to capture, parse, change it into human readable format and transfer anomaly details send to EMS DB.
• Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted using SQL & understanding Stored Procedures, Stored Functions, Database Triggers, and Packages using Oracle.
• Experience in design and developing the monitoring agent to monitor anomalies in the system or application notify the anomaly details Manager of Manager/EMS tools.
• Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted using SQL & understanding Stored Procedures, Stored Functions, Database Triggers and Packages using Oracle.
• Experience in resolving Defects, presenting the Defect Status reports, resolving requirement and
• HP Quality Center and Jira for Bug Tracking and Defect Reporting. Well-versed with all stages of Software Development Life Cycle (SDLC). Experienced in reviewing the Code, Test Plan, Test cases and Rollout document.

TECHNICAL SKILLS

• Analytic & Monitoring tool
• Splunk 6.x
• Event Management/Monitoring Tools
• Netcool Omnibus 7.x,8.x,Netcool Impact 7.x,6.x,5.x
• CA UIM,CA SOI
• HP BSM,HP BPM,HP Sitescope
• IBM Tivoli Monitoring
• Perl, Perl OOP
• Python
• Unix Shell Scripting
• SQL
• SNMP
• TCP/UDP
• SMTP
• FTP/SFTP
• Analytics and monitoring using Splunk
• EMS/NMS Architecture and Tools
• Socket Programming using Perl & Python
• ETL using Perl, Python & Unix Shell Scripting

PROFESSIONAL EXPERIENCE

Event Management Delivery

Confidential, Fort Worth, Texas

Responsibilities:

• Understanding the Business Requirements and comprehending them technically.
• Design, Develop, Deploy and maintain Splunk cluster infrastructure in high availability.
• Installation and Customizing the Splunk forwarder and HF to monitor logs.
• Maintaining and supporting Splunk Development, Test& PROD environment. Troubleshooting the issues and fix the problems in all environment.
• Integrating third party DB (Netcool DB, Historical DB, and CMDB) through Splunk DB Connect 2.0.
• Integrating data source into Splunk environment.
• Normalizing, Classifying and enriching the data using the Splunk knowledge objects.
• Design & develop the solutions to build the search to do the event root cause analysis and alert to the fault management/event management tool.
• Design and develop the dashboard for viewing the event trend, statistic reports, visualization and health report.
• Scheduling the reports and alerting through email or ticket or executing the scripts.
• Developing complex regular expression to tokenize the data into Key/Value pair fields.
• Assisting testing team in creating test plan for developed.
• Documenting the requirement, RUD, workflow design, HLD, rollout step and test result.
• Provided knowledge transfer to the team members.
• Providing naming conventions, Backup & Recovery and Problem Determination strategies for the projects.

Event Management Application

Confidential

Responsibilities:

• Understanding the Business Requirements and comprehending them technically.
• Integrating third party DB (Netcool DB, Historical DB, and CMDB) through Splunk DB Connect 2.0.
• Integrating data source into Splunk environment.
• Normalizing, Classifying and enriching the data using the Splunk knowledge objects.
• Design & develop the solutions to build the search to do the event root cause analysis and alert to the fault management/event management tool.
• Design and develop the dashboard for viewing the event trend, statistic reports, visualization and health report.
• Provided solution approach, designed and automated e2e(event capture, event enrichment, event propagation in the three tier Event Management Environment, Event correlation, Event Integration and Event Display) event flow functioning of all device event. Automated using Python, Jenkins and Rundeck.
• Provided dynamic solution approach, designed and automated Event Management Event regression testcases. Automated using Python, Jenkins and Rundeck.
• Provided solution approach, designed and developed to check the health of all components of the event management application (Netcool Omnibus) .
• Integrated Event Management tool (Netcool Omnibus) with SNOW using Python, MQ, XML, Netcool Omnibus and SNOW.
• Hosted a soap based web service for bidirectional communication to integrate Event Management tool (Netcool Omnibus) with In-house and Test Diagnostics.
• Provided solution approach, designed and developed to check the health of all components ofthe event management application (Netcool Omnibus) .
• Developed probe rules to do first level of mapping and converting the trap into human readable format.
• Developed WebGui tool using Python, Perl, SQL and JSP.
• Developed Netcool Impact policies for further event enrichment, event Correlation, enriching an event with data in the third party and integrating EM tool with third party tool using impact listeners.
• Assisting testing team in creating test plan for developed automation workflows and other
• Documenting the requirement, RUD, workflow design, HLD, rollout step and test result.
• Provided knowledge transfer to the team members.

Event Management Application

Confidential

Responsibilities:

• Administration and maintenance of Applications and Servers with respect to BMC Patrol Enterprise Manager.
• Engineer BMC Patrol Enterprise Manager to monitor new applications and services.
• Engineering the monitoring solutions to keep the audit compliant.
• Analyzing and implementing patches and updates for service improvement.
• Analyzing the past issues and bringing possible, implementable solutions, keeping in view the business security process.
• Managing internal audits and providing consultation for different applications which use BMC Patrol.
• Administration of BMC Patrol on test and development servers.
• Maintaining the UNIX test and development servers.
• Designed and developed Perl socket program for integrating BMC PEM with Netcool Omnibus(in 2009)
• Designed and developed Python socket program to integrate third party tools with Event Management tool.
• Designed and Developed in-house agents for ASAGENT using Python to monitor the applications and devices in the Confidential environment.
• Design and Develop an application to make two system talk in network( Example: BMC PEM - NETCOOL,BMC PEM -Remedy.) achieved using Perl socket programming and SNMP.
• Engineering, Testing, Installing and Configuring BMC Patrol Suite on the Enterprise Systems. Implementation of BMC Patrol Enterprise Manager, RT Server, Console Server, BMC Patrol Enterprise Manager, BMC Patrol Explorer
• Integrating and configuring BMC Patrol with other Confidential applications on the Enterprise Systems. Customizing it to monitor databases like Oracle, DB2UDB and Sybase apart from monitoring WAS, MQ, Tuxedo and different applications.
• Packaging the monitoring application for UNIX .The packages built are installable UNIX packages and patches.
• Making changes in the Consolidation and Visualization Applications (BMC Patrol Enterprise Manager).
• Automation of the tasks performed by the system owners through shell scripting.
• Developing any application as per the Confidential ’s requirement to resolve issues in the Monitoring Environment.
• Project Management of the projects for Monitoring Project Releases. Taking care of Scoping, Effort Estimation, Designing, Implementation and Release of the Monitoring projects.
• Discussing the monitoring requirements of the customers and designing the solutions according to their needs.

Event Management

Confidential

Responsibilities:

• Understanding the Business Requirements and comprehending them technically.
• Creating new project as per the vendor and customer needs.
• Creating documentation required for resolved issues.
• Provided knowledge transfer to the team members.
• Extensive platform support - handling wide variety of inter-departmental requests. Work with multiple teams to fix time critical data.
• Solution approach for all new requirements, application performance managements tool’s
• HP BSM/BAC components administration and maintenance, implementation and maintenance of vegan script for monitoring performance of the applications,
• Integrate HP BAC/BSM with event management application such as Netcool omnibus, LDAP and other third party tools
• Played a vital role while migrating APM built on HP BAC to IBM ITM and ITCAM
• Implemented Oracle Data Guide

Confidential

Responsibilities:

• Design and Develop the dynamic/generic code for loading the data from flat file to database.
• Identifying the key issues faced by the dynamic code in production and to upgrade the system with latest code updates after analyzing and testing the updates in the test environment.
• Resolving the issues related to the performance of the feed load.
• Writing scripts to automate the feed load and resolving issues in the production environment.
• Design and Develop the dynamic/generic code for executing informatics mappings
• Designed and Developed parallelization of informatics mapping. There will be only confine resource (workflows) created in Informatica repository and many jobs will be executed like 3:10 ratio. All jobs will be executed simultaneously.
• Developed a shell scripts to handle parallelization and completes all jobs with the resource available
• Creating reports of the SLAs and the team performance and presenting the reports to the upper management.
• Resolving the issues related to the performance of the scripts
• Designed and Developed suppress alert mechanism during black out period.